整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2022年12月27日

Govalo's customer support team is truly unmatched! We were having trouble installing the app due to custom code and they reached out to help us. Within a couple of hours, we had the gift card live on our site! Super happy with how everything turned out and is working.

rmdy
美國
使用應用程式 8個月
2021年11月17日

Great app super easy to install and set up! I like how it is just a gift card app, not a bunch of other stuff you don't need.

Vert Beauty
美國
使用應用程式 3個月
2022年8月16日

This is the easiest to use Gift Card app I have found. The customer support is quick and very helpful.

NOURISH Cooking Co.
美國
使用應用程式 2個月
2022年1月6日

Prior to Q4 holiday gifting season, we're pleased to have found Govalo to further optimize our eGift card experience. Govalo allows for custom greetings, specific delivery dates/times, sending directly to the recipient, and many more critical capabilities. The Govalo support team is incredibly responsive and helpful too!

Felix Gray
美國
使用應用程式 大約2個月
2021年12月13日

Govalo Gift Cards is a new player and has without a doubt the most advanced and up to date solution. Few bugs at the beginning, but they have all been solved after a couple of days. Amazing customer support!

bluu - Die Waschsensation
瑞士
使用應用程式 大約1個月
2021年12月31日

We were able to create a Gift Card in less than an hour and tested it to great success. Hoping to create seasonal cards soon --
We did reach out for Customer Support and they were terrific and responsive.

Capay Valley Lavender
美國
使用應用程式 13天
2022年11月3日

Great app, but we needed a little special configuration for it to work with the Rebuy upsell smartcarts on our 4 stores, but Govalo support responded and solved these issues very quickly. Just an FYI that there is no setting in the app to keep it from adding order discounts to gift cards, so customized script has to be added to Shopify to accomplish this.

INVIGOR8
美國
使用應用程式 6天
2021年12月3日

AMAZING support. Just what I needed in a gift card app to replace Shopify's dull gift card process that doesnt let you "send gift card" to others.

Ennis Park
美國
使用應用程式 5天
2021年12月8日

Wanted to buy, only had one question in advance and sent it to them. No answer for one week. So maybe I get a response when writing a valuation...

O.C. Hairsystems
德國
使用應用程式 6天
Govalo 已回覆 2021年12月8日

Hi there,

My name is Rhian Beutler and I am the Co-Founder of Govalo. Thank you for reaching out to us.

Here at Govalo we want to give all of our customers an excellent customer experience, 100% of the time.

However, I believe that there may be a point of confusion, as every email address we email to get ahold of you bounces back, and we have no record of you ever emailing us.

Our team has attempted to get in contact with you via email, WhatsApp, Instagram and Facebook, and we know it is getting late in Germany, so it’s okay if you do not respond today.

We want to make this right, and want to help you find the solution that you need.

Please email us at support@govalo.com ASAP so that we can get in contact with you and help answer the question(s) that you need to have answered and to see if we can find a resolution to the challenge that you have with our app.

We are looking forward to hearing from you.

All the best,

Rhian Käthe Beutler
Co-Founder
Govalo