Govalo | Gift Card Suite , 16 reviews

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
December 27, 2022

Govalo's customer support team is truly unmatched! We were having trouble installing the app due to custom code and they reached out to help us. Within a couple of hours, we had the gift card live on our site! Super happy with how everything turned out and is working.

rmdy
United States
Time spent using app: 25 days
November 3, 2022

Great app, but we needed a little special configuration for it to work with the Rebuy upsell smartcarts on our 4 stores, but Govalo support responded and solved these issues very quickly. Just an FYI that there is no setting in the app to keep it from adding order discounts to gift cards, so customized script has to be added to Shopify to accomplish this.

INVIGOR8
United States
Time spent using app: 6 days
August 16, 2022

This is the easiest to use Gift Card app I have found. The customer support is quick and very helpful.

NOURISH Cooking Co.
United States
Time spent using app: 2 months
April 20, 2022

Words cannot express how much I love Govalo! The setup process is stress-free, customers are choosing these over the standard Shopify giftcards, and I really can't thank Rhian and her team enough for creating such a wonderful app for CPG brands and our customers! - E.

ElonWick Candle Co.
United States
Time spent using app: 6 months
March 26, 2022

Amazing customer service, very fast and happy to fix anything. Much appreciate your help getting the app how I want it on our site

Franz&Freya
United Kingdom
Time spent using app: 13 days
March 10, 2022

Fantastic app! I needed giftcards ASAP over the holidays, and it could not have possibly been easier to set up using Govalo. In a matter of minutes we were live. The app is slick, intuitive, and works exactly like it says it will. Our customers love it too!

Curie
United States
Time spent using app: 4 months
January 7, 2022

The team at Govalo had amazing customer service and were able to accommodate for our headless Shopify experience right before the Q4 holiday season arrived. Through their app we were able to see a 400x increase in our gift card sales. We found that customers really enjoyed sending gift cards to their beloved recipients w/ a custom message at a time of their choosing. Would recommend this app if you're looking to increase gift card sales + experience an every growing app w/ an amazing team.

Shop Latinx
United States
Time spent using app: Over 1 year
January 6, 2022

Prior to Q4 holiday gifting season, we're pleased to have found Govalo to further optimize our eGift card experience. Govalo allows for custom greetings, specific delivery dates/times, sending directly to the recipient, and many more critical capabilities. The Govalo support team is incredibly responsive and helpful too!

Felix Gray
United States
Time spent using app: About 2 months
December 31, 2021

We were able to create a Gift Card in less than an hour and tested it to great success. Hoping to create seasonal cards soon --
We did reach out for Customer Support and they were terrific and responsive.

Capay Valley Lavender
United States
Time spent using app: 13 days
December 13, 2021

Govalo Gift Cards is a new player and has without a doubt the most advanced and up to date solution. Few bugs at the beginning, but they have all been solved after a couple of days. Amazing customer support!

bluu - Die Waschsensation
Switzerland
Time spent using app: About 1 month