Govalo | Gift Card Suite

Govalo | Gift Card Suite

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
2.7 (24)
Developer
Govalo

Customizable Gift Cards, Giftable Subscriptions, & Giftable Products for Busy On-the-Go Shoppers

Govalo Gift Cards simplifies the gift card experience for stores while providing an elevated experience to busy shoppers. Boost sales & retention by offering grab-and-go gifting options such as fully customizable digital gift cards, corporate gift cards, subscriptions, & store credit directly in the admin. Power your email marketing campaigns with personalized gifting options. Top brands enjoy customized branding options for digital gift cards or out-of-the-box templates are available.

Govalo Gift Cards simplifies the gift card experience for stores while providing an elevated experience to busy shoppers. Boost sales & retention by offering grab-and-go gifting options such as fully customizable digital gift cards, corporate gift cards, subscriptions, & store credit directly in the admin. Power your email marketing campaigns with personalized gifting options. Top brands enjoy customized branding options for digital gift cards or out-of-the-box templates are available. more
  • Add Multiple Images: Add Up to 12 Images to a Single Gift Card Product
  • Giftable Subscriptions: Integrates with Subscription Apps like Bold & Recharge
  • Capture Sales for Out of Stock: Replace Out of Stock Products with Gift Cards
  • Personalized Gift Card Emails: Integrates with Klaviyo, Omnisend, and Drip
  • Advanced Analytics: Track Revenue & AOV from Gift Cards, Values & Cards Issued
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Klaviyo
  • Omnisend
  • Recharge
  • Bold Commerce
  • Drip
  • BlackHawk Network

Pricing

Essential

Free to install

2.9% total gift card value

  • Sell customized gift cards
  • Basic analytics
  • Schedule gift card delivery
  • Send gift card directly to the recipient
  • Out of stock integration

Premium

$79 / month

2.25% total gift card value

  • All Essential features+
  • Personalize gift card buying experience
  • Customized gift card redemption page
  • Balance lookup tool
  • Klaviyo integration

7-day free trial

Enterprise

$399 / month

1.5% total gift card value

  • All Premium features +
  • API access
  • White glove service
  • Monthly insight reporting
  • Negotiable volume rate
  • Annual billing option

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (24)

Overall rating
2.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 21% of ratings are 1 stars
April 17, 2025

We've tried reaching out to Govalo for support many times through different channels and have had no response. We're now forced to replace our gift card solution on Shopify. A disappointing experience.

Balanced Body Pilates
United States
Over 1 year using the app
Govalo replied April 23, 2025

Hi there,
We’re really sorry to hear that you've had such a disappointing experience — especially after making multiple attempts to get support. That’s not the level of service we strive for, and we understand how frustrating it must be to feel unheard.

We’d still love the opportunity to help if you’re open to it. Please reach out to us directly at help@govalo.com, and we’ll do our best to assist you promptly. Thank you for your feedback — it helps us improve.

– The Govalo Team

December 3, 2024

No service / customer support. I've tried via live chat and email since November at least 5 separate times and each chat / email gets an automated reply that a support ticket's been opened but no replies! I planned ahead for Christmas gift card promotions, have been contacting Govalo since November, and now can't run my promotions. The app itself is great but the lack of support is not just a letdown but also costing me sales.

lovethatleaf
New Zealand
12 months using the app
Govalo replied April 23, 2025

Hi there,
We’re truly sorry for the lack of follow-up you’ve experienced — we completely understand how frustrating and disappointing this must be, especially when it’s impacted your holiday promotions. That’s not the experience we want for any of our users, and we sincerely apologize for the radio silence.

The app should support your business, not hinder it, and we want to make this right. Please reach out to us directly at help@govalo.com so we can prioritize your case and work toward a resolution as quickly as possible.

Thank you for your patience and for sticking with us — we’re committed to turning this around.

– The Govalo Team

June 7, 2024

Govalo is a great provider of Gift Card services with easy to use tools and easy to launch widgets. The team was also able to help us architect a solution to allowing usage of our physical gift cards on our website. This was a HUGE win for us as we do a decent amount of revenue through this channel. Govalo is also our first line of defense when it comes to gift card fraud!

The team is always releasing new features to help us drive gift card conversions and I could not imagine our collective brand portfolio without them.

That being said, we do have a few requests out for some features on importing and exporting data but nothing mission critical.

Winc
United States
9 months using the app
April 22, 2025

So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app.

Rockport Candle Company
United States
Govalo replied April 23, 2025

Hi there,
We're really sorry to hear about your recent experience — that's definitely not the level of service we aim to provide. We truly appreciate you being a long-time user of our app, and we'd love the opportunity to make things right.

Please reach out to us directly at help@govalo.com, and our team will do their best to resolve the issue as quickly as possible.

Thanks for bringing this to our attention — we hope to earn back your trust.

– The Govalo Team

September 4, 2024

The worst customer service ever. For some reason the gift card code stopped being sent - I was advised that I needed to update DNS settings but despite multiple emails nobody ever replies.

Coraline Skincare
United Kingdom
Over 2 years using the app

Support

App support provided by Govalo.

Developer

Govalo

1534 Margarita Dr, Redlands, CA, 92373, US

Launched

September 23, 2021

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