Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Omtaler (140)

Samlet vurdering
5
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
Redigert 30. mai 2019

Really useful when utm are not enough - highly recommended app, easy to integrate and nice UI/UX / reporting :) .

Ana Luisa
USA
9 måneder bruker appen
Union Works Apps svarte 31. mai 2019

Hi Adam, thanks for the great review, we're pleased that you're happy with how the app works and how easy it was to set-up and get started.

5. september 2019

Great app, not intrusive on customers and it's free, got some really solid insights from this, so don't be a dingus, give it a try silly!

Pooch & Mutt
Storbritannia
7 måneder bruker appen
Union Works Apps svarte 5. september 2019

Thanks for the great review, glad you like the app. It looks like you're getting great feedback from your Customers! Thanks again and we hope to bring more great features to the app to make it even more insightful!

5. juli 2023

Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.

Little Hunter
USA
6 måneder bruker appen
Union Works Apps svarte 5. juli 2023

Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.

4. januar 2021

The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.

Mesmerize India
India
6 måneder bruker appen
Union Works Apps svarte 4. januar 2021

Thanks for the great review Shrey! Glad we were able to help tweak the styling to match your theme and thanks for your suggestions for improvements.

23. mars 2022

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!

Orsini Vinyl & Designs
USA
5 måneder bruker appen
Union Works Apps svarte 24. mars 2022

Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!

15. juli 2021

Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful

Eco. Cheeks
Australia
5 måneder bruker appen
Union Works Apps svarte 15. juli 2021

Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.

Redigert 5. januar 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
USA
5 måneder bruker appen
Redigert 30. august 2018

Easy setup. Easy to use! Tq. :)

www.onlybrown.com
-Fine leather goods & accessories for men.

Onlybrown
Singapore
5 måneder bruker appen
27. mars 2020

Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.

Stone Forge Studios
USA
5 måneder bruker appen
Union Works Apps svarte 29. mars 2020

Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!

25. november 2020

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Chomper Labs
USA
4 måneder bruker appen
Union Works Apps svarte 25. november 2020

Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!