Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Avaliações (173)

Classificação geral
5
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
8 de novembro de 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
Estados Unidos
4 meses usando o app
Union Works Apps deixou uma resposta 11 de novembro de 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

17 de maio de 2024

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

Flakon
França
3 meses usando o app
Union Works Apps deixou uma resposta 18 de maio de 2024

Salut Clément,

Merci pour la bonne note!

Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.

1 de novembro de 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
Estados Unidos
2 meses usando o app
Union Works Apps deixou uma resposta 2 de novembro de 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

4 de fevereiro de 2025

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

Emma Sleep Spain Physical Store
Espanha
Aproximadamente 2 meses usando o app
Union Works Apps deixou uma resposta 6 de fevereiro de 2025

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.

17 de outubro de 2024

Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).

Glowlabo
Austrália
Aproximadamente 1 mês usando o app
Union Works Apps deixou uma resposta 18 de outubro de 2024

Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.

27 de maio de 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Suíça
Aproximadamente 1 mês usando o app
Union Works Apps deixou uma resposta 28 de maio de 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

10 de maio de 2024

Application super simple à configurer, support par mail extrêmement réactif. Il n'y a pas de chat comme sur d'autres applications, je pensais avoir une réponse en 24 à 72h et au final Stuart m'a assisté en à peine 5 minutes. Les développeurs peuvent aider à faire des choses en backend. 100% recommandé, donne des infos essentiel pour le développement de votre marque.

La Berge
Reino Unido
Aproximadamente 1 mês usando o app
Union Works Apps deixou uma resposta 12 de maio de 2024

Salut Jordan, merci beaucoup pour cette super critique. C'est formidable de savoir que vous trouvez l'application facile à utiliser. Nous étions heureux de vous aider avec l’affichage du tableau de bord de vos réponses à l’enquête. Nous sommes là si vous avez besoin d'autre chose.

5 de setembro de 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canadá
Aproximadamente 1 mês usando o app
Union Works Apps deixou uma resposta 9 de setembro de 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

17 de março de 2025

The trial was great to get to know the product! We really enjoy the product especially for the cost! We were using a different product a while back and it got very costly very quickly. With the site updates we're making and extensive acquisition we're driving, the post-purchase survey has come to be a great tool for us!

eyebobs
Estados Unidos
18 dias usando o app
Union Works Apps deixou uma resposta 19 de março de 2025

Thanks for the super review, Bri. Great to hear that you're happy with the feature set and price point of Grapevine surveys.

28 de agosto de 2023

Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!

Bluefishfinder.com
Estados Unidos
Quase 5 anos usando o app
Union Works Apps deixou uma resposta 30 de agosto de 2023

Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!