Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Avaliações (181)

Classificação geral
5
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
3 de novembro de 2019

Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight

Leading Solutions
Nova Zelândia
Mais de 3 anos usando o app
Union Works Apps deixou uma resposta 4 de novembro de 2019

Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!

9 de maio de 2019

It's really easy to use and it's free. Hope they will keep it as free:) Thank you!
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Dreamer Store
Reino Unido
Aproximadamente 3 anos usando o app
Union Works Apps deixou uma resposta 9 de maio de 2019

Thanks for the great review, glad to hear that you're enjoying using our app!

29 de fevereiro de 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
Estados Unidos
Quase 3 anos usando o app
Union Works Apps deixou uma resposta 2 de março de 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

28 de abril de 2021

We use this app to track attribution for channels outside of paid social (radio, TV, etc) where direct attribution is difficult. Very easy to use and great support when needed.

Buttercloth
Estados Unidos
Quase 3 anos usando o app
Union Works Apps deixou uma resposta 28 de abril de 2021

Thanks for the great review Bob. Glad we were able to optimize the app for you to generate your Monday morning reports.

9 de dezembro de 2021

This app is really easy to set up and can be customized in tons of different ways.
Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme.
It looks phenomenal and is already getting responses from our customers

Edge Traction Spray
Estados Unidos
Quase 3 anos usando o app
Union Works Apps deixou uma resposta 10 de dezembro de 2021

Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!

2 de outubro de 2019

Gostei muito. Simples e completamente funcional! Ajuda e muito na hora de saber mais como o seu cliente chegou até você.

perola72
Brasil
Quase 3 anos usando o app
Union Works Apps deixou uma resposta 2 de outubro de 2019

Obrigado por nos deixar um comentário. Estamos felizes por você gostar do app!

2 de fevereiro de 2022

It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.

Youth Sport Nutrition
Reino Unido
Mais de 2 anos usando o app
Union Works Apps deixou uma resposta 4 de fevereiro de 2022

Thanks for the great review Lou! Glad to hear how the app is helping. All the best!

29 de setembro de 2021

Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.

GYM SUPPLEMENTS U.S
Bangladesh
Mais de 2 anos usando o app
Union Works Apps deixou uma resposta 30 de setembro de 2021

Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!

4 de agosto de 2020

Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.

Lisse Shave Inc.
Canadá
Mais de 2 anos usando o app
Union Works Apps deixou uma resposta 4 de agosto de 2020

Thanks for the great review Amy, although I think you customised most of the CSS yourself!

17 de janeiro de 2022

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Alleviate
Estados Unidos
Mais de 2 anos usando o app
Union Works Apps deixou uma resposta 18 de janeiro de 2022

Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!