Grapevine Post Purchase Survey
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using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended
Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!
I needed help through customer service to change the colour css code for the submit button on the 'how did you find us?' survey app. The response time was fast and Steve really helped me to feel supported and resolved the issue within just a few minutes. I really recommend using this Shopify App!!
Thanks for the great review Nicole! It was a pleasure to help you with that small bit of styling! Keep up the great work on your store!
Great app - does what it says on the tin and best of all it's free! Very happy overall and looking forward to seeing the feedback.
Thanks for the great review, we hope you'll be collecting survey responses very soon!
Super easy to use! This app provides really helpful information for marketing purposes. The data gathered by the app is presented in easy to view pie charts. It has been a great resource.
Thanks for your review Katie, glad you found the app easy to use!
Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.
Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!
Very useful- simple to install
Installed in about 30 seconds flat, already gaining responses & it doesn't look out of place on our order status page - cheers, guys! Looking forward to seeing reports come in over time.
Works great. Fast customer support time too. Works great. Fast customer support time too.
Works great. Fast customer support time too.
Works great. Fast customer support time too.
Thanks for the great review Kevin! Glad you're enjoying using the Grapevine app and we'll be in touch as soon as we've released those new features!
I had a little issue getting installed and Steve was fast and efficient getting me up and going with great followup.
Thnx, so appreciated.
Thank you for the great review Paul! Glad we were able to confirm that everything was set-up correctly and that your post-purchase survey is being displayed to your customers.
Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.
Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!