Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

评论 (175)

整体评分
5
每个评分等级的数量
  • 94% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2020年5月21日

Super helpful and simple. It's very important to know how people are finding out about us, and a post checkout survey is definitely the best way to do that. Easy integration, easy way to view the data, and we've gotten ~50% response rate which is great. Plus developers responded to a custom request quickly. Thank you!

Farm To Flat
美国
8个月 人在使用应用
Union Works Apps已回复 2020年5月22日

Thank you for the great review Naseem! I'm glad you're happy with the option to limit the survey to one response per customer! Good luck!

2019年9月18日

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

SwayTee Baseball & Softball
美国
7个月 人在使用应用
Union Works Apps已回复 2019年9月19日

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

编辑时间:2018年12月18日

The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com

Zumer Sport
美国
7个月 人在使用应用
2018年3月28日

exactly what I was looking for!

Novahbags Com
美国
7个月 人在使用应用
2019年7月20日

Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.

Arumall
阿鲁巴
7个月 人在使用应用
Union Works Apps已回复 2019年7月21日

Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.

编辑时间:2019年1月5日

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
美国
6个月 人在使用应用
2019年4月15日

Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.

Black Stock Motorcycle Company, LLC.
美国
6个月 人在使用应用
Union Works Apps已回复 2019年4月16日

Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!

2023年7月5日

Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.

Little Hunter
美国
6个月 人在使用应用
Union Works Apps已回复 2023年7月5日

Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.

2020年10月7日

Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

SENREVE
美国
6个月 人在使用应用
Union Works Apps已回复 2020年10月7日

Thanks for the great review Jillian! Glad we were able to help!

2022年3月23日

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!

Orsini Vinyl & Designs
美国
5个月 人在使用应用
Union Works Apps已回复 2022年3月24日

Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!