Grapevine Post Purchase Survey
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.
Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.
Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.
Thanks for the great review Jillian! Glad we were able to help!
I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!
Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!
Very insightful, helps me decide how to make better sales strategies and funnels. I would recommend this,
Thanks for your review! It's great to hear Grapevine is helping inform your marketing strategies!
It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.
Give a chance to this app and try it.Easy simple dashboard and really works.
Thank you...
Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful
Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.
Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!
Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.
Extremely useful app, highly recommend it. Provides great data and works without any issues. Easy to use as well.
Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!
Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.
Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!
Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!
Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!