Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

评论 (151)

整体评分
5
每个评分等级的数量
  • 96% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2025年2月4日

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

Emma Sleep Spain Physical Store
西班牙
大约2个月 人在使用应用
Union Works Apps已回复 2025年2月6日

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
美国
2个月 人在使用应用
Union Works Apps已回复 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2025年3月17日

The trial was great to get to know the product! We really enjoy the product especially for the cost! We were using a different product a while back and it got very costly very quickly. With the site updates we're making and extensive acquisition we're driving, the post-purchase survey has come to be a great tool for us!

eyebobs
美国
18天 人在使用应用
Union Works Apps已回复 2025年3月19日

Thanks for the super review, Bri. Great to hear that you're happy with the feature set and price point of Grapevine surveys.

2025年3月19日

A helpful app to encourage customers to let you know what would make the buying experience better with quick and highly responsive support. Thank you.

Carathea
英国
大约4年 人在使用应用
Union Works Apps已回复 2025年3月21日

Thanks for the kind review Denise. Great to hear you found our support responsive. It was a pleasure to help make sure your Klaviyo integration was up and running. We'll be here and happy to help anytime.

2024年10月17日

Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).

Glowlabo
澳大利亚
大约1个月 人在使用应用
Union Works Apps已回复 2024年10月18日

Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.

2024年5月27日

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
瑞士
大约1个月 人在使用应用
Union Works Apps已回复 2024年5月28日

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

2024年5月10日

Application super simple à configurer, support par mail extrêmement réactif. Il n'y a pas de chat comme sur d'autres applications, je pensais avoir une réponse en 24 à 72h et au final Stuart m'a assisté en à peine 5 minutes. Les développeurs peuvent aider à faire des choses en backend. 100% recommandé, donne des infos essentiel pour le développement de votre marque.

La Berge
英国
大约1个月 人在使用应用
Union Works Apps已回复 2024年5月12日

Salut Jordan, merci beaucoup pour cette super critique. C'est formidable de savoir que vous trouvez l'application facile à utiliser. Nous étions heureux de vous aider avec l’affichage du tableau de bord de vos réponses à l’enquête. Nous sommes là si vous avez besoin d'autre chose.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
加拿大
大约1个月 人在使用应用
Union Works Apps已回复 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2023年8月28日

Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!

Bluefishfinder.com
美国
接近5年 人在使用应用
Union Works Apps已回复 2023年8月30日

Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!

2023年5月21日

Great easy to use and effective app that we have been using since it first came out. Highly recommended

Jens Hansen
新西兰
接近4年 人在使用应用
Union Works Apps已回复 2023年5月22日

Thank you for your kind review Halfdan. Great to hear that you have been finding the app effective in the all years you have been using it.