Grapevine Post Purchase Survey
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Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!
Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨
Un outil vraiment incroyable pour récupérer la data facilement et intuitivement.
Merci beaucoup pour votre super avis ! Nous sommes ravis que Grapevine Surveys vous permette de collecter vos données facilement et intuitivement. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
Really cool and cheap app!!
100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
good
Many thanks for the 5 star review. Great to see that you are up and running with your survey already. We'll be here and happy to help if needed.
Very easy to set up. Gives us great insight to our customer and purchase decisions.
We’ve put a lot of focus on making Grapevine quick to set up, while still giving clear insight into customers and what influences their purchase decisions. Glad it’s working well for your store.
Thanks for the review, really appreciate it!
Great customer support in setting up. Also recently launched NPS which is great so can use fewer apps to get customer data
Really glad we could help you get set up quickly, and that you’re already getting value from the new one-click email feature. The one-click NPS email survey via Klaviyo is exactly for this, collecting feedback straight from the inbox without adding extra steps
Thanks so much for the review!
We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.
Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.
Grapevine's post-purchase surveys are indispensable to our marketing analytics. We rely on it for every strategic decision we make. There’s simply no better tool for capturing customer feedback and understanding their journey. As a marketer of a fairly niche product, this invaluable data is the cornerstone of every successful campaign. I wish I could deploy Grapevine across every single marketplace we sell on—it’s that exceptional.
Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.
Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)
Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on.
Thanks for such a nice review!
