Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

评论 (186)

整体评分
5
每个评分等级的数量
  • 95% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年9月26日

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
美国
接近2年 人在使用应用
Union Works Apps已回复 2023年9月28日

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're ...

2022年10月25日

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Little Red Cup Tea Co.
美国
1年多 人在使用应用
Union Works Apps已回复 2022年10月26日

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

2024年3月11日

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
美国
1年多 人在使用应用
Union Works Apps已回复 2024年3月13日

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're ...

2021年9月23日

This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!

Crew Supply Co.
美国
1年多 人在使用应用
Union Works Apps已回复 2021年9月23日

Hey Kyle, thanks for this kind review. It was a pleasure to help you integrate the post-purchase survey into your shipping confirmation emails. All the best!

2023年5月15日

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
德国
1年多 人在使用应用
Union Works Apps已回复 2023年5月15日

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden ...

2022年4月14日

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

OK Perfumes
西班牙
1年多 人在使用应用
Union Works Apps已回复 2022年4月20日

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que ...

2022年3月17日

Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.

Gear Infusion
美国
1年多 人在使用应用
Union Works Apps已回复 2022年3月17日

Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.

2022年9月2日

Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post- ...

Peachy Shapewear
加拿大
大约1年 人在使用应用
Union Works Apps已回复 2022年9月5日

Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)

2020年4月29日

Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...

Its Delish
美国
大约1年 人在使用应用
Union Works Apps已回复 2020年4月29日

Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.

2021年2月15日

I needed help through customer service to change the colour css code for the submit button on the 'how did you find us?' survey app. The response time was fast and Steve really helped me to feel supported and resolved the issue within just a few minutes. I really recommend using this Shopify App!!

selfidentity
英国
12个月 人在使用应用
Union Works Apps已回复 2021年2月15日

Thanks for the great review Nicole! It was a pleasure to help you with that small bit of styling! Keep up the great work on your store!