Grapevine Post Purchase Survey
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.
Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!
It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.
Give a chance to this app and try it.Easy simple dashboard and really works.
Thank you...
I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!
At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.
Thanks for the great review! We're glad that Grapevine was able to save you the time!
Great app, gives good insights and helps big time. Its one of those apps which is important for us..
Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.
Thanks for your great review. We're pleased to hear that Grapevine is providing insight into your marketing activities.
I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.
Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.
Easy to implement post checkout survey, provides helpful data insights! Using the How Did You Hear About Us Survey is key to evaluating performance of non-digital media and marketing programs. It also provides valuable information so that we can further understand the customer journey to purchase.
Hi Gwen, thank you for your kind review, we really appreciate it.
Was there anything more we could have done to make that a 5 star review instead of a 4 star review?
Must-have essential app! Simple and easy to use.