Grapevine Surveys , 148 reviews

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 21, 2023

Great easy to use and effective app that we have been using since it first came out. Highly recommended

Jens Hansen
New Zealand
Time spent using app: Almost 4 years
Union Works Apps replied May 22, 2023

Thank you for your kind review Halfdan. Great to hear that you have been finding the app effective in the all years you have been using it.

May 15, 2023

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
Germany
Time spent using app: Over 1 year
Union Works Apps replied May 15, 2023

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

April 7, 2023

Great app. Simple user interface and valuable insights at your fingertips!

Customer support was also super responsive!

Thanks!

Tip Top
Canada
Time spent using app: 9 days
Union Works Apps replied April 7, 2023

Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.

March 14, 2023

Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.

Notcoy
United States
Time spent using app: 20 days
Union Works Apps replied March 14, 2023

Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.

March 9, 2023

Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.

GrippTek™
Netherlands
Time spent using app: 9 days
Union Works Apps replied March 9, 2023

Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.

February 22, 2023

The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.

Sightglass Coffee
United States
Time spent using app: About 2 months
Union Works Apps replied February 22, 2023

Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.

February 21, 2023

Great, easy-to-use, no-frills post purchase attribution tool. We've been using grapevine for a long time and have found it very reliable. When we need support, their team is responsive and effective.

maude
United States
Time spent using app: Over 3 years
Union Works Apps replied February 21, 2023

Thanks for the great review Max! Really pleased to hear that you're finding Grapevine to be a reliable solution for post-purchase attribution discovery.

February 18, 2023

Great and simple app to collect customer data. Love their support too. Was easy to implement and install.

Monos
United States
Time spent using app: Almost 3 years
Union Works Apps replied February 19, 2023

Thanks for the great review Mike! Your post-purchase survey engagement stats are looking really good.

February 13, 2023

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

The Space Safe
United States
Time spent using app: Almost 2 years
Union Works Apps replied February 14, 2023

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

February 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Seven Weeks Coffee
United States
Time spent using app: 11 days
Union Works Apps replied February 6, 2023

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.