Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

Priser: $25 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse: 5,0 (175)
Udvikler: Union Works Apps

Lås op for kundeindsigt med post purchase, NPS og on-site undersøgelser

Få værdifuld feedback fra flerspørgsmåls kundeundersøgelser + NPS, for at træffe informerede, datadrevne marketing- og driftsbeslutninger. Undrer du dig over, hvor kunderne kommer fra? Vores post purchase undersøgelser gør det muligt for dig at optimere marketingudgifter ved at identificere dine bedste marketingkanaler. Vores fleksible publiceringsmuligheder gør det muligt for dig at levere kundeundersøgelser på hvert trin af kunderejsen; såsom post purchase, point of sale, landingssider og headless opsætninger

Opdag attribueringsindsigt fra din undersøgelse, der optimerer marketingudgifter
Flere post purchase undersøgelsesspørgsmålstyper: Fast svar, åben tekst eller NPS
Enkel opsætning: Praktisk support til post purchase, onsite og point of sale undersøgelser
Ubegrænsede undersøgelser, ubegrænsede svar, ingen branding og grundlæggerdrevet
Målret checkout undersøgelser til nye, tilbagevendende eller alle kunder på 1 eller flere sprog

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Højdepunkter: Brug direkte i Shopify-administratoren

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Shopify POS, Betaling, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Kategorier

Spørgeundersøgelser , Analyser

Tilpasning af formular

Betinget logik, Træk og slip-editor, Integrerede formularer, Flere sprog

Spørgeundersøgelsestyper

Kundetilfredshed, Markedsundersøgelse, Net Promoter Score (NPS), Produktfeedback, Efter køb, Tildeling

Administration af indsendelser

Dataeksport, Analyser, Kundesegmenter

Kundeadfærd

Aktivitetssporing, Segmentering, Kohorteanalyse

Markedsføring og salg

Markedsføringstildeling, ROAS, Tragtanalyse

Visualiseringer og rapporter

Benchmarking, Tilpassede rapporter, Historisk analyse

Priser

Complete

$25 om måneden

Post Purchase Surveys
Ubegrænsede Svar
Flere Kanaler
Flersprogede Undersøgelser
Checkout Extensibility Kompatibel
Bygget til Shopify
Flow

28-dages gratis prøveperiode

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (175)

Samlet bedømmelse

Antal pr. bedømmelsesniveau

94 % af bedømmelserne er på 5 stjerner
165
5 % af bedømmelserne er på 4 stjerner
9
1 % af bedømmelserne er på 3 stjerner
1
0 % af bedømmelserne er på 2 stjerner
0 % af bedømmelserne er på 1 stjerner

Alle anmeldelser

4. september 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

USA

Næsten 3 år bruger appen

Union Works Apps svarede 5. september 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8. november 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

USA

4 måneder bruger appen

Union Works Apps svarede 11. november 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15. november 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

USA

8 måneder bruger appen

Union Works Apps svarede 18. november 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1. november 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

USA

2 måneder bruger appen

Union Works Apps svarede 2. november 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5. september 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

Canada

Cirka en måned bruger appen

Union Works Apps svarede 9. september 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!