Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Priser
$25 pr. måned. Mulighed for gratis prøveperiode.
Højdepunkter
Brug direkte i Shopify-administratoren
Bedømmelse
5,0 (167)

Unlock customer insights with post purchase, NPS & on-site surveys. A 28 day free trial included!

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mere
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Brug direkte i Shopify-administratoren

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Shopify POS, Betaling, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Tilpasning af formular

Betinget logik, Træk og slip-editor, Integrerede formularer, Flere sprog

Spørgeundersøgelsestyper

Kundetilfredshed, Markedsundersøgelse, Net Promoter Score (NPS), Produktfeedback, Efter køb, Tildeling

Administration af indsendelser

Dataeksport, Analyser, Kundesegmenter

Kundeadfærd

Aktivitetssporing, Segmentering, Kohorteanalyse

Markedsføring og salg

Markedsføringstildeling, ROAS, Tragtanalyse

Visualiseringer og rapporter

Benchmarking, Tilpassede rapporter, Historisk analyse

Priser

Complete

$25 om måneden

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (167)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
4. september 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
USA
Næsten 3 år bruger appen
Union Works Apps svarede 5. september 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

22. juli 2024

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
Storbritannien
8 måneder bruger appen
Union Works Apps svarede 24. juli 2024

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

5. september 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canada
Cirka en måned bruger appen
Union Works Apps svarede 9. september 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

21. maj 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Storbritannien
Cirka 2 år bruger appen
Union Works Apps svarede 23. maj 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

27. maj 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Schweiz
Cirka en måned bruger appen
Union Works Apps svarede 28. maj 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

Support

Union Works Apps kan besvare dine spørgsmål vedrørende Grapevine Post Purchase Survey.

Udvikler

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Lanceret

17. august 2017

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