Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
$25 pr. måned. 28-dages gratis prøveperiode.
Bedømmelse (5,0)
Anmeldelser

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Om denne app

Lanceret

17. august 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Shopify POS, Betaling, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Afdæk kundeindsigt med multi-spørgsmål efter-køb og onsite kundetilfredshedsundersøgelser

Få værdifuld indsigt fra multi-spørgsmål kundeundersøgelser for at træffe informerede, datadrevne marketing- og driftsbeslutninger. Spekulerer du på, hvor kunderne kommer fra? Vores efter-køb undersøgelser gør det muligt for dig at optimere dit marketingbudget ved at identificere dine bedst præsterende marketingkanaler. Vores fleksible publiceringsmuligheder gør det muligt for dig at levere kundetilfredshedsundersøgelser på hvert trin af kunderejsen. Indsamle nøjagtige zero-party kundedata for at låse op for dit marketingpotentiale.

Få værdifuld indsigt fra multi-spørgsmål kundeundersøgelser for at træffe informerede, datadrevne marketing- og driftsbeslutninger. Spekulerer du på, hvor kunderne kommer fra? Vores efter-køb undersøgelser gør det muligt for dig at optimere dit marketingbudget ved at identificere dine bedst præsterende marketingkanaler. Vores fleksible publiceringsmuligheder gør det muligt for dig at levere kundetilfredshedsundersøgelser på hvert trin af kunderejsen. Indsamle nøjagtige zero-party kundedata for at låse op for dit marketingpotentiale. mere
  • Optimer dit marketingbudget: Opdag attributionsindsigter, der driver vækst
  • Flere typer undersøgelser: Fast respons, fri form tekst eller Net Promoter Score (NPS)
  • Enkel opsætning: Vores intuitive brugerflade og hands-on supportteam har dig dækket
  • Ubegrænsede undersøgelser og svar: Indsamle værdifulde zero-party kundedata
  • Din undersøgelse, din måde: Fuldt tilpasselige undersøgelser med nul Grapevine branding

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Priser

28-dages gratis prøveperiode

Komplet

$25 om måneden

  • Ubegrænset Undersøgelsesrespons
  • Ubegrænsede Undersøgelser
  • Online Butik, POS, Email Link & Headless Undersøgelseskanaler
  • Indsigt Rapporter
  • Bygget til Shopify
  • Flow

Komplet

$25 om måneden

  • Ubegrænset Undersøgelsesrespons
  • Ubegrænsede Undersøgelser
  • Online Butik, POS, Email Link & Headless Undersøgelseskanaler
  • Indsigt Rapporter
  • Bygget til Shopify
  • Flow

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

159 anmeldelser

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
27. oktober 2023

I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.

Fracture
USA
Cirka 2 måneder bruger appen
Union Works Apps svarede 30. oktober 2023

Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.

26. september 2023

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
USA
Næsten 2 år bruger appen
Union Works Apps svarede 28. september 2023

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

28. august 2023

Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!

Bluefishfinder.com
USA
Næsten 5 år bruger appen
Union Works Apps svarede 30. august 2023

Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!

29. februar 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
USA
Union Works Apps svarede 2. marts 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

19. marts 2024

Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.

VitaMoment
Tyskland
Union Works Apps svarede 20. marts 2024

Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.

Om denne app

Lanceret

17. august 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Shopify POS, Betaling, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Udviklet af Union Works Apps

Om Union Works Apps

5,0 i gennemsnitlig bedømmelse

8 års erfaring med at udvikle apps til Shopify App Store

86-90 Paul Street, London, EC2A 4NE, GB

Support

Skriv en besked

support@grapevine-surveys.com

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