Grapevine Post Purchase Survey
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Highlights
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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Direkter Zugriff im Shopify-Adminbereich
Über diese App
Eingeführt
17. August 2017
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kategorien
Feedback und Umfragen , VerkaufsanalyseKompatibel mit
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowEntdecken Sie Kundeninformationen mit mehrteiligen Nachkauf- und vor-Ort-Kundenzufriedenheitsumfragen
Gewinnen Sie wertvolle Erkenntnisse aus mehrteiligen Kundenumfragen, um fundierte, datengesteuerte Marketing- und Betriebsentscheidungen zu treffen. Fragen Sie sich, woher Ihre Kunden kommen? Unsere Nachkauf-Umfragen ermöglichen es Ihnen, Ihre Marketingausgaben zu optimieren, indem Sie Ihre leistungsstärksten Marketingkanäle ermitteln. Unsere flexiblen Veröffentlichungsoptionen ermöglichen es Ihnen, Kundenzufriedenheitsumfragen in jeder Phase der Kundenreise zu liefern. Sammeln Sie genaue Zero-Party-Kundendaten, um Ihr Marketingpotenzial freizuschalten.
- Optimieren Sie Ihre Marketingausgaben: Entdecken Sie Attributionserkenntnisse, die das Wachstum fördern
- Mehrere Umfragetypen: Feste Antwort, Freitext oder Net Promoter Score (NPS)
- Einfache Einrichtung: Unsere intuitive Benutzeroberfläche und unser engagiertes Support-Team sind für Sie da
- Unbegrenzte Umfragen und Antworten: Sammeln Sie wertvolle Zero-Party-Kundendaten
- Ihre Umfrage, auf Ihre Weise: Vollständig anpassbare Umfragen ohne Grapevine-Branding
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Preisgestaltung
28-tägiger kostenloser TestKomplett
$25/Monat
- Unbegrenzte Umfrageantworten
- Unbegrenzte Umfragen
- Online-Shop, POS, E-Mail-Link & Headless-Umfragekanäle
- Insight-Berichte
- Entwickelt für Shopify
- Flow
Komplett
$25/Monat
- Unbegrenzte Umfrageantworten
- Unbegrenzte Umfragen
- Online-Shop, POS, E-Mail-Link & Headless-Umfragekanäle
- Insight-Berichte
- Entwickelt für Shopify
- Flow
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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
159 Rezensionen
I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.
Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.
Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!
Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Über diese App
Eingeführt
17. August 2017
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kategorien
Feedback und Umfragen , VerkaufsanalyseKompatibel mit
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowEntwickelt von Union Works Apps
Über Union Works Apps
Durchschnittliche Bewertung: 5,0
8 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store
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