Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Hinnoittelu
$25/kuukausi. Ilmainen kokeilu saatavilla.
Kohokohdat
Käytä suoraan Shopify Adminissa
Tähtiarvio
5,0 (167)
Kehittäjä
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. enemmän
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Kohokohdat
Käytä suoraan Shopify Adminissa

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Shopify Flow, Shopify POS, Kassa, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Lomakkeen mukauttaminen

Ehdollinen logiikka, Vedä ja pudota -editori, Sulautetut lomakkeet, Monikielisyys

Kyselytyypit

Asiakastyytyväisyys, Markkinatutkimus, Suositteluhalukkuus (NPS), Tuotepalaute, Oston jälkeen, Attribuutio

Osallistumisten hallinta

Tietojen vienti, Analytiikka, Asiakassegmentit

Asiakkaiden käyttäytyminen

Toiminnan seuranta, Segmentointi, Kohorttianalyysi

Markkinointi ja myynti

Markkinoinnin attribuutio, Mainontakulujen tuotto (ROAS), Suppilon analyysi

Kuvalliset materiaalit ja raportit

Vertailuanalyysi, Mukautetut raportit, Historiallinen analyysi

Hinnoittelu

Complete

$25 /kuukausi

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (167)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
4. syyskuu 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Union Works Apps vastasi 5. syyskuu 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

22. heinäkuu 2024

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
Yhdistynyt kuningaskunta
8 kuukautta sovelluksen käyttöä
Union Works Apps vastasi 24. heinäkuu 2024

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

5. syyskuu 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Kanada
Noin kuukausi sovelluksen käyttöä
Union Works Apps vastasi 9. syyskuu 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

21. toukokuu 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Yhdistynyt kuningaskunta
Noin 2 vuotta sovelluksen käyttöä
Union Works Apps vastasi 23. toukokuu 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

27. toukokuu 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Sveitsi
Noin kuukausi sovelluksen käyttöä
Union Works Apps vastasi 28. toukokuu 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

Tuki

Union Works Apps voi vastata kaikkiin sovellusta Grapevine Post Purchase Survey koskeviin kysymyksiin.

Kehittäjä

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

Lanseerattu

17. elokuu 2017

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