Grapevine Post Purchase Survey
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
- Hinnoittelu
-
$25/kuukausi. Ilmainen kokeilu saatavilla.
- Kohokohdat
- Käytä suoraan Shopify Adminissa
- Tähtiarvio
- 5,0 (167)
- Kehittäjä
- Union Works Apps
Esittelykuvagalleria
Unlock customer insights with post purchase, NPS & on-site surveys
Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up surveys: intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
- Kohokohdat
- Käytä suoraan Shopify Adminissa
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
Shopify Flow, Shopify POS, Kassa, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowLuokat
Kaikki ominaisuudet
Lomakkeen mukauttaminen
- Ehdollinen logiikka
- Vedä ja pudota -editori
- Sulautetut lomakkeet
- Monikielisyys
Kyselytyypit
- Asiakastyytyväisyys
- Markkinatutkimus
- Suositteluhalukkuus (NPS)
- Tuotepalaute
- Oston jälkeen
- Attribuutio
Osallistumisten hallinta
- Tietojen vienti
- Analytiikka
- Asiakassegmentit
Asiakkaiden käyttäytyminen
- Toiminnan seuranta
- Segmentointi
- Kohorttianalyysi
Markkinointi ja myynti
- Markkinoinnin attribuutio
- Mainontakulujen tuotto (ROAS)
- Suppilon analyysi
Kuvalliset materiaalit ja raportit
- Vertailuanalyysi
- Mukautetut raportit
- Historiallinen analyysi
Lomakkeen mukauttaminen
Kyselytyypit
Osallistumisten hallinta
Asiakkaiden käyttäytyminen
Markkinointi ja myynti
Kuvalliset materiaalit ja raportit
Hinnoittelu
Complete
$25 /kuukausi
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
28 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (167)
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.
I have used Grapevine since we launched our store in January and it has been a super helpful app.
We have used it to understand which channels are working and driving purchase.
We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.
This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.
Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.
All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!
Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
Tuki
Union Works Apps voi vastata kaikkiin sovellusta Grapevine Post Purchase Survey koskeviin kysymyksiin.
Kehittäjä
Resurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Lanseerattu
17. elokuu 2017