Grapevine Post Purchase Survey
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
$25 /mois. Essai gratuit disponible.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Note
- 5,0 (167)
- Développeur
- Union Works Apps
Galerie d’images vedette
Débloquez des insights clients avec des enquêtes après achat, NPS et sur site. Essai gratuit de 28 jours inclus !
Obtenez des insights précieux grâce à des enquêtes clients multi-questions + NPS, pour prendre des décisions marketing et opérationnelles éclairées et basées sur les données. Vous vous demandez d'où viennent vos clients ? Nos enquêtes post-achat vous permettent d'optimiser les dépenses marketing en identifiant vos canaux marketing les plus performants. Nos options de publication flexibles vous permettent de diffuser des enquêtes de satisfaction client à chaque étape du parcours client. Collectez des données clients précises de première main pour débloquer votre potentiel marketing.
- Optimisez vos dépenses marketing : découvrez des insights d'attribution qui stimulent la croissance
- Types de questions multiples : réponse fixe, texte libre ou Net Promoter Score (NPS)
- Enquêtes faciles à configurer : interface intuitive et équipe de support pratique à votre disposition
- Enquêtes illimitées, réponses illimitées, sans marque et gérées par le fondateur
- Ciblez les enquêtes de caisse pour les nouveaux clients, les clients récurrents ou tous les clients dans une ou plusieurs langues
Contient du texte traduit automatiquement
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Shopify Flow, Shopify PDV, Processus de paiement, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowCatégories
Personnalisation du formulaire
Types de sondages
Gestion des soumissions
Comportement du client
Marketing et ventes
Supports visuels et rapports
Tarification
Complete
$25 / mois
- Enquêtes après achat
- Réponses illimitées
- Canaux multiples
- Enquêtes multilingues
- Compatibilité avec l'extensibilité de la caisse
- Conçu pour Shopify
- Flow
Essai gratuit de 28 jours
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (167)
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.
I have used Grapevine since we launched our store in January and it has been a super helpful app.
We have used it to understand which channels are working and driving purchase.
We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.
This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.
Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.
All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!
Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
Assistance
Union Works Apps peut répondre à toutes vos questions concernant Grapevine Post Purchase Survey.
Développeur
Ressources
Lancement
17 août 2017
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