Grapevine Post Purchase Survey
- Tarification
-
$25 /mois. Essai gratuit disponible.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Note
- 5,0 (164)
- Développeur
- Union Works Apps
Galerie d’images vedette
Découvrez les perceptions des clients avec des sondages de satisfaction client et après achat à questions multiples
Obtenez des insights précieux grâce à des sondages clients à questions multiples + NPS, pour prendre des décisions marketing et opérationnelles basées sur les données. Vous vous demandez d'où viennent vos clients ? Nos sondages après achat vous permettent d'optimiser vos dépenses marketing en identifiant vos canaux de marketing les plus performants. Nos options de publication flexibles vous permettent de délivrer des sondages de satisfaction client à chaque étape du parcours client. Collectez des données clients de première partie précises pour débloquer votre potentiel marketing.
- Optimisez vos dépenses marketing : découvrez les insights d'attribution qui stimulent la croissance
- Types de questions multiples : réponse fixe, texte libre ou Score Promoteur Net (NPS)
- Configuration simple des sondages : une interface intuitive et une équipe de support proactive à votre disposition
- Sondages illimités, réponses illimitées, sans branding et géré par le fondateur
- Ciblez les sondages de paiement aux nouveaux clients, clients existants ou à tous les clients dans 1 ou plusieurs langues
Contient du texte traduit automatiquement
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
Lancement
17 août 2017
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Shopify Flow, Shopify PDV, Processus de paiement, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowTarification
Complet
$25 / mois
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Essai gratuit de 28 jours
Complet
$25 / mois
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Essai gratuit de 28 jours
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (164)
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
Assistance
Union Works Apps peut répondre à toutes vos questions concernant Grapevine Post Purchase Survey.
Développeur
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