Grapevine Post Purchase Survey
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
$25 /mois. Essai gratuit disponible.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Note
- 5,0 (176)
- Développeur
- Union Works Apps
Galerie d’images vedette
Débloquez des insights clients avec des enquêtes post-achat, NPS et sur site
Obtenez des retours précieux grâce à des enquêtes clients multi-questions + NPS, pour prendre des décisions marketing et opérationnelles éclairées et basées sur les données. Vous vous demandez d'où viennent vos clients ? Nos enquêtes post-achat vous permettent d'optimiser les dépenses marketing en identifiant vos meilleurs canaux marketing. Nos options de publication flexibles vous permettent de diffuser des enquêtes de feedback client à chaque étape du parcours client ; telles que post-achat, point de vente, pages de destination et configurations headless
- Découvrez des insights d'attribution à partir de votre enquête qui optimisent les dépenses marketing
- Plusieurs types de questions d'enquête post-achat : réponse fixe, texte libre ou NPS
- Configuration simple : Support pratique pour les enquêtes post-achat, sur site et point de vente
- Enquêtes illimitées, réponses illimitées, sans branding et géré par le fondateur
- Ciblez les enquêtes de paiement pour les nouveaux clients, les clients récurrents ou tous les clients dans une ou plusieurs langues
Contient du texte traduit automatiquement
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Shopify Flow, Shopify PDV, Processus de paiement, Comptes clients, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowCatégories
Personnalisation du formulaire
Types de sondages
Gestion des soumissions
Comportement du client
Marketing et ventes
Supports visuels et rapports
Tarification
Complete
$25 / mois
- Post Purchase Surveys
- Réponses illimitées
- Canaux multiples
- Enquêtes multilingues
- Compatibilité extensibilité de paiement
- Conçu pour Shopify
- Flow
Essai gratuit de 14 jours
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (176)
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.
Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!
Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.
If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.
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