Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (159 reviews)

Built for Shopify

月額$25。 28日間の無料体験。

評価 (5.0)

レビュー

159

開発者

Union Works Apps

Collect zero-party data insights with post-purchase surveys

Deploy surveys across multiple customer touchpoints

Unlimited post-purchase and on-site surveys and responses

Send survey data into Shopify Flow, GA4 and Klaviyo for analysis

ハイライト

Built for Shopify

スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています

あなたのビジネス向けの設計

管理画面で直接操作

このアプリについて

公開日

2017年8月17日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

フィードバックとアンケート , 販売分析

連携対象システム・アプリ

Shopify Flow, Shopify POS, チェックアウト, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Optimize your marketing spend: Discover attribution insights that drive growth
Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
Simple set-up: Our intuitive UI and hands-on support team have you covered
Unlimited surveys and responses: Collect valuable zero-party customer data
Your survey, your way: Fully customizable surveys with zero Grapevine branding

価格設定

28日間の無料体験

Complete

$25/月

Unlimited Survey Responses
Unlimited Surveys
Online Store, POS, Email Link & Headless Survey Channels
Insight Reports
Built for Shopify
Flow

Complete

$25/月

Unlimited Survey Responses
Unlimited Surveys
Online Store, POS, Email Link & Headless Survey Channels
Insight Reports
Built for Shopify
Flow

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

159件のレビュー

総合評価

評価レベルごとの件数

評価の94%は5つ星です
149
評価の6%は4つ星です
9
評価の1%は3つ星です
1
評価の0%は2つ星です
評価の0%は1つ星です

2024年2月29日

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA

アメリカ合衆国

アプリの使用期間：3年弱

Union Works Appsが返信しました 2024年3月2日

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

2024年3月11日

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful

アメリカ合衆国

アプリの使用期間：1年以上

Union Works Appsが返信しました 2024年3月13日

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

2024年3月8日

Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.

Hamuq

カナダ

アプリの使用期間：4ヶ月

Union Works Appsが返信しました 2024年3月11日

Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.

2024年2月19日

The app is fantastic! We are very happy with the features and support is always very very friendly and actually do help out! Thank you!

Naturalmat

イギリス

アプリの使用期間：2年弱

Union Works Appsが返信しました 2024年2月23日

Hi Ivanna, many thanks for the kind review. Great to hear you're happy with our features and support. We're always working on new features for the app and happy to help when needed.

2024年3月13日

So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.

Santevia US

カナダ

アプリの使用期間：約1ヶ月

Union Works Appsが返信しました 2024年3月15日

Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.

すべてのレビュー