Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (167 reviews)

価格設定: 月額$25。無料体験あり。
評価: 5.0 (167)
開発者: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Optimize your marketing spend: Discover attribution insights that drive growth
Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
Simple set-up surveys: intuitive UI and hands-on support team have you covered
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

ハイライト: 管理画面で直接操作

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify Flow, Shopify POS, チェックアウト, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

カテゴリー

アンケート , 分析

フォームのカスタマイズ

条件付きロジック, ドラッグ&ドロップエディタ, 埋め込み式フォーム, 複数言語

アンケートタイプ

顧客満足度, 市場調査, Net Promoter Score (NPS), 商品フィードバック, 購入後, 属性

エントリー管理

データのエクスポート, 分析, 顧客セグメント

お客様の操作動向

アクティビティ追跡, セグメンテーション, コホート分析

マーケティングと販売

マーケティングアトリビューション, ROAS, ファネル分析

ビジュアルとレポート

ベンチマーキング, カスタムレポート, 履歴分析

価格設定

Complete

$25 /月

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

28日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

レビュー (167)

総合評価

評価レベルごとの件数

評価の94%は5つ星です
157
評価の5%は4つ星です
9
評価の1%は3つ星です
1
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

アメリカ合衆国

アプリの使用期間：3年弱

Union Works Appsが返信しました 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年7月22日

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health

イギリス

アプリの使用期間：8ヶ月

Union Works Appsが返信しました 2024年7月24日

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

カナダ

アプリの使用期間：約1ヶ月

Union Works Appsが返信しました 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2024年5月21日

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse

イギリス

アプリの使用期間：約2年

Union Works Appsが返信しました 2024年5月23日

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.