Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

요금제: 월 $25. 무료 체험 이용 가능.
평점: 5.0 (175)
개발자: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Discover attribution insights from your survey that optimize marketing spend
Multiple post purchase survey question types: Fixed response, open text or NPS
Simple setup: Hands on support for post purchase, onsite & point of sale surveys
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

하이라이트: Shopify 관리자에서 바로 사용 가능

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

범주

설문조사 , 분석

양식 맞춤 설정

조건 논리, 끌어서 놓기 편집기, 임베디드 양식, 여러 언어

설문 조사 유형

고객 만족, 시장 조사, 순추천고객지수(NPS), 제품 피드백, 구매 후, 원인 조사

제출 관리

데이터 내보내기, 분석, 고객 세그먼트

고객 행동

활동 추적, 세분화, 코호트 분석

마케팅 및 판매

마케팅 기여, ROAS, 퍼널 분석

시각화 및 보고서

벤치마킹, 사용자 지정 보고서, 과거 분석

요금제

Complete

$25 /월

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

28일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (175)

전체 평점

평점 수준당 개수

평점의 94%가 별 5개입니다
165
평점의 5%가 별 4개입니다
9
평점의 1%가 별 3개입니다
1
평점의 0%가 별 2개입니다
평점의 0%가 별 1개입니다

모든 리뷰

2024년 9월 4일

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

미국

앱 사용 기간 거의 3년

답글 Union Works Apps개 2024년 9월 5일

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024년 11월 8일

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

미국

앱 사용 기간 4개월

답글 Union Works Apps개 2024년 11월 11일

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024년 11월 15일

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

미국

앱 사용 기간 8개월

답글 Union Works Apps개 2024년 11월 18일

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024년 11월 1일

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

미국

앱 사용 기간 2개월

답글 Union Works Apps개 2024년 11월 2일

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2024년 9월 5일

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

캐나다

앱 사용 기간 대략 1개월

답글 Union Works Apps개 2024년 9월 9일

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!