Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (167 reviews)

요금제: 월 $25. 무료 체험 이용 가능.
평점: 5.0 (167)
개발자: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Optimize your marketing spend: Discover attribution insights that drive growth
Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
Simple set-up surveys: intuitive UI and hands-on support team have you covered
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

하이라이트: Shopify 관리자에서 바로 사용 가능

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

범주

설문조사 , 분석

양식 맞춤 설정

조건 논리, 끌어서 놓기 편집기, 임베디드 양식, 여러 언어

설문 조사 유형

고객 만족, 시장 조사, 순추천고객지수(NPS), 제품 피드백, 구매 후, 원인 조사

제출 관리

데이터 내보내기, 분석, 고객 세그먼트

고객 행동

활동 추적, 세분화, 코호트 분석

마케팅 및 판매

마케팅 기여, ROAS, 퍼널 분석

시각화 및 보고서

벤치마킹, 사용자 지정 보고서, 과거 분석

요금제

Complete

$25 /월

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

28일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (167)

전체 평점

평점 수준당 개수

평점의 94%가 별 5개입니다
157
평점의 5%가 별 4개입니다
9
평점의 1%가 별 3개입니다
1
평점의 0%가 별 2개입니다
평점의 0%가 별 1개입니다

모든 리뷰

2024년 9월 4일

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

미국

앱 사용 기간 거의 3년

답글 Union Works Apps개 2024년 9월 5일

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024년 7월 22일

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health

영국

앱 사용 기간 8개월

답글 Union Works Apps개 2024년 7월 24일

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

2024년 9월 5일

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

캐나다

앱 사용 기간 대략 1개월

답글 Union Works Apps개 2024년 9월 9일

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2024년 5월 21일

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse

영국

앱 사용 기간 대략 2년

답글 Union Works Apps개 2024년 5월 23일

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

2024년 5월 27일

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva

스위스

앱 사용 기간 대략 1개월

답글 Union Works Apps개 2024년 5월 28일

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.