Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
월 $25. 28일 무료 체험.
평점(5.0)
리뷰

하이라이트

속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.

귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능

앱 소개

출시됨

2017년 8월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. 더 보기
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
  • Simple set-up: Our intuitive UI and hands-on support team have you covered
  • Unlimited surveys and responses: Collect valuable zero-party customer data
  • Your survey, your way: Fully customizable surveys with zero Grapevine branding

요금제

28일 무료 체험

Complete

월 $25

  • Unlimited Survey Responses
  • Unlimited Surveys
  • Online Store, POS, Email Link & Headless Survey Channels
  • Insight Reports
  • Built for Shopify
  • Flow

Complete

월 $25

  • Unlimited Survey Responses
  • Unlimited Surveys
  • Online Store, POS, Email Link & Headless Survey Channels
  • Insight Reports
  • Built for Shopify
  • Flow

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 159개

전체 평점
5
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 10월 27일

I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.

Fracture
미국
앱 사용 기간 대략 2개월
답글 Union Works Apps개 2023년 10월 30일

Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.

2023년 9월 26일

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
미국
앱 사용 기간 거의 2년
답글 Union Works Apps개 2023년 9월 28일

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

2023년 8월 28일

Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!

Bluefishfinder.com
미국
앱 사용 기간 거의 5년
답글 Union Works Apps개 2023년 8월 30일

Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!

2024년 2월 29일

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
미국
답글 Union Works Apps개 2024년 3월 2일

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

2024년 3월 19일

Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.

VitaMoment
독일
답글 Union Works Apps개 2024년 3월 20일

Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.

앱 소개

출시됨

2017년 8월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Union Works Apps 제공

Union Works Apps 정보

평점 5.0

Shopify 앱스토어용 앱 빌드 경력 8년

86-90 Paul Street, London, EC2A 4NE, GB

지원

메시지 보내기

support@grapevine-surveys.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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