Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
요금제
월 $25. 무료 체험 이용 가능.
하이라이트
Shopify 관리자에서 바로 사용 가능
평점
5.0 (164)

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. 더 보기
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
하이라이트
Shopify 관리자에서 바로 사용 가능

고객 행동

활동 추적, 코호트 분석, 세분화

마케팅 및 판매

퍼널 분석, 마케팅 기여, ROAS

시각화 및 보고서

벤치마킹, 사용자 지정 보고서, 과거 분석

출시됨

2017년 8월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

요금제

Complete

$25 /월

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (164)

전체 평점
5
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 5월 21일

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
영국
앱 사용 기간 대략 2년
답글 Union Works Apps개 2024년 5월 23일

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

2024년 5월 27일

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
스위스
앱 사용 기간 대략 1개월
답글 Union Works Apps개 2024년 5월 28일

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

2024년 2월 29일

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
미국
앱 사용 기간 거의 3년
답글 Union Works Apps개 2024년 3월 2일

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

2024년 3월 11일

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
미국
앱 사용 기간 1년 초과
답글 Union Works Apps개 2024년 3월 13일

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

2024년 5월 7일

Simple to use. Prompt and efficient customer service.

BorderTribe
인도
앱 사용 기간 2년 초과
답글 Union Works Apps개 2024년 5월 22일

Thank you for your kind review Mathew! Glad we were able to answer your question quickly.

지원

Union Works Apps에서 Grapevine Post Purchase Survey에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

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5.0 별 5개 중 총 리뷰 187개 무료 체험 이용 가능
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