Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
Priser
$25/måned. Gratis prøveperiode tilgjengelig.
Høydepunkter
Bruk direkte i Shopify-administrator
Vurdering
5,0 (164)

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mer
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Høydepunkter
Bruk direkte i Shopify-administrator

Kundeatferd

Aktivitetssporing, Kohortanalyse, Segmentering

Markedsføring og salg

Trakteanalyse, Markedsførings-attribusjon, ROAS

Visuelt og rapporter

Referanser, Tilpassede rapporter, Historiske analyser

Lansert

17. august 2017

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Shopify Flow, Shopify POS, Butikkens kasse, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Priser

Complete

$25 / måned

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (164)

Samlet vurdering
5
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
21. mai 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Storbritannia
Rundt 2 år bruker appen
Union Works Apps svarte 23. mai 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

7. mai 2024

Simple to use. Prompt and efficient customer service.

BorderTribe
India
Over 2 år bruker appen
Union Works Apps svarte 22. mai 2024

Thank you for your kind review Mathew! Glad we were able to answer your question quickly.

17. mai 2024

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

Flakon
Frankrike
3 måneder bruker appen
Union Works Apps svarte 18. mai 2024

Salut Clément,

Merci pour la bonne note!

Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.

27. mai 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Sveits
Rundt 1 måned bruker appen
Union Works Apps svarte 28. mai 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

10. mai 2024

Application super simple à configurer, support par mail extrêmement réactif. Il n'y a pas de chat comme sur d'autres applications, je pensais avoir une réponse en 24 à 72h et au final Stuart m'a assisté en à peine 5 minutes. Les développeurs peuvent aider à faire des choses en backend. 100% recommandé, donne des infos essentiel pour le développement de votre marque.

La Berge
Storbritannia
Rundt 1 måned bruker appen
Union Works Apps svarte 12. mai 2024

Salut Jordan, merci beaucoup pour cette super critique. C'est formidable de savoir que vous trouvez l'application facile à utiliser. Nous étions heureux de vous aider avec l’affichage du tableau de bord de vos réponses à l’enquête. Nous sommes là si vous avez besoin d'autre chose.

Brukerstøtte

Union Works Apps kan besvare eventuelle spørsmål du har om Grapevine Post Purchase Survey.

Utvikler

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

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