Grapevine Post Purchase Survey
Galerij met uitgelichte afbeeldingen
Hoogtepunten
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
-
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
17 augustus 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Feedback en enquêtes , Verkoop-analyticsWerkt met
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowUncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys
Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up: Our intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target surveys to new, returning or all customer in one or many languages
Bevat onvertaalde tekst
Prijs
Complete
$25 /maand
- Unlimited Responses
- Online Store, POS, Email & Embed Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Gratis proefperiode van 28 dagen
Complete
$25 /maand
- Unlimited Responses
- Online Store, POS, Email & Embed Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Gratis proefperiode van 28 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
163 recensies
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.
Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
Over deze app
Geïntroduceerd
17 augustus 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Feedback en enquêtes , Verkoop-analyticsWerkt met
Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowGemaakt door Union Works Apps
Over Union Works Apps
Gemiddelde score: 5,0
8 jaar ervaring bij het maken van apps voor de Shopify App Store
86-90 Paul Street, London, EC2A 4NE, GB
Ondersteuning
Stuur een berichtsupport@grapevine-surveys.com
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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