Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Ceny
$25/miesiąc. Dostępna darmowa wersja próbna.
Najważniejsze informacje
Dostępna bezpośrednio w panelu administracyjnym Shopify
Ocena
5,0 (176)

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups więcej
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Najważniejsze informacje
Dostępna bezpośrednio w panelu administracyjnym Shopify

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Shopify Flow, Shopify POS, Realizacja zakupu, Konta klientów, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Ceny

Complete

$25 /miesiąc

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

14-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

Recenzje (176)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
21 listopad 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Wielka Brytania
Około 4 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 23 listopad 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

4 wrzesień 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Union Works Apps odpowiedział(a) 5 wrzesień 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8 listopad 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Union Works Apps odpowiedział(a) 11 listopad 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15 listopad 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
Union Works Apps odpowiedział(a) 18 listopad 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1 listopad 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Union Works Apps odpowiedział(a) 2 listopad 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

Pomoc techniczna

Pomoc techniczna aplikacji udzielana przez: Grapevine Post Purchase Survey.

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Deweloper

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Wprowadzenie na rynek

17 sierpień 2017 · Dziennik zmian

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