Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Preços
$25/mês. Avaliação gratuita.
Destaques
Dá para usar direto no admin da Shopify
Classificação
5,0 (181)
Desenvolvedor
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups mais
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

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Destaques
Dá para usar direto no admin da Shopify

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Preços

Complete

$25 /mês

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Avaliação gratuita de 14 dias

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (181)

Classificação geral
5
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
8 de janeiro de 2025

We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.

Aerocreeper
Estados Unidos
Mais de 4 anos usando o app
Union Works Apps deixou uma resposta 10 de janeiro de 2025

Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.

12 de fevereiro de 2025

App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring.

BRU
Suíça
Aproximadamente 1 ano usando o app
Union Works Apps deixou uma resposta 13 de fevereiro de 2025

Many thanks for the kind review. It's great to hear that our surveys are helping you with good insights from your tea lovers. We'll be here and happy to help again if needed.

21 de novembro de 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Reino Unido
Aproximadamente 4 anos usando o app
Union Works Apps deixou uma resposta 23 de novembro de 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

20 de dezembro de 2024

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY
Emirados Árabes Unidos
5 meses usando o app
Union Works Apps deixou uma resposta 22 de dezembro de 2024

Thanks for such a great review! We loved working with you to help find new ways to use surveys to discover insights about your customers.

4 de fevereiro de 2025

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

Emma Sleep Spain Physical Store
Espanha
Aproximadamente 2 meses usando o app
Union Works Apps deixou uma resposta 6 de fevereiro de 2025

Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.

Atendimento

O atendimento para o app é oferecido por Union Works Apps

Ou acesse o portal de atendimento da empresa

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Desenvolvedor

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Lançado

17 de agosto de 2017 · Changelog

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