Grapevine Post Purchase Survey
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
- Preços
-
$25/mês. Avaliação gratuita.
- Destaques
- Dá para usar direto no admin da Shopify
- Classificação
- 5,0 (171)
- Desenvolvedor
- Union Works Apps
Galeria de imagens em destaque
Unlock customer insights with post purchase, NPS & on-site surveys
Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up surveys: intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
Contém texto sem tradução
- Destaques
- Dá para usar direto no admin da Shopify
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
Shopify Flow, Shopify PDV, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowTodos os recursos
Comportamento do cliente
- Acompanhamento de atividade
- Segmentação
- Análise de coorte
Marketing e vendas
- Atribuição de marketing
- ROAS
- Análise de funil
Elementos visuais e relatórios
- Valores de referência
- Relatórios personalizados
- Análise histórica
Personalização de formulários
- Lógica condicional
- Editor de arrastar e soltar
- Formulários incorporados
- Em vários idiomas
Tipos de pesquisa
- Satisfação do cliente
- Pesquisa de mercado
- Net Promoter Score (NPS)
- Feedback de produtos
- Pós-venda
- Atribuição
Gestão de envios
- Exportação de dados
- Análises
- Segmentos de clientes
Comportamento do cliente
Marketing e vendas
Elementos visuais e relatórios
Personalização de formulários
Tipos de pesquisa
Gestão de envios
Preços
Complete
$25 /mês
- Post Purchase Surveys
- Unlimited Responses
- Multiple Channels
- Multi-lingual Surveys
- Checkout Extensibility Compatible
- Built for Shopify
- Flow
Avaliação gratuita de 28 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (171)
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.
All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!
Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!
I have used Grapevine since we launched our store in January and it has been a super helpful app.
We have used it to understand which channels are working and driving purchase.
We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.
This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.
Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.
Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).
Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.
Atendimento
Union Works Apps pode responder a qualquer pergunta que você tenha sobre o app Grapevine Post Purchase Survey
Desenvolvedor
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
17 de agosto de 2017
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