Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
Priser
 $25/månad. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Betyg
5,0 (164)

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. mer
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin

Lansering

17 augusti 2017

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Shopify Flow, Shopify kassasystem, Kassa, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Priser

Complete

$25 /månad

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Prova gratis i 28 dagar

Complete

$25 /månad

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Prova gratis i 28 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (164)

Helhetsomdöme
5
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
21 maj 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Storbritannien
Ungefär 2 år användning av appen
Union Works Apps svarade 23 maj 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

7 maj 2024

Simple to use. Prompt and efficient customer service.

BorderTribe
Indien
Mer än 2 år användning av appen
Union Works Apps svarade 22 maj 2024

Thank you for your kind review Mathew! Glad we were able to answer your question quickly.

17 maj 2024

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

Flakon
Frankrike
3 månader användning av appen
Union Works Apps svarade 18 maj 2024

Salut Clément,

Merci pour la bonne note!

Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.

27 maj 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Schweiz
Ungefär en månad användning av appen
Union Works Apps svarade 28 maj 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

11 mars 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
USA
Mer än ett år användning av appen
Union Works Apps svarade 13 mars 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

Support

Union Works Apps kan svara på eventuella frågor du har om Grapevine Post Purchase Survey.

Utvecklare

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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