Grapevine Post Purchase Survey
- Priser
-
$25/månad. Gratis testversion tillgänglig.
- Höjdpunkter
- Använd direkt i Shopify-admin
- Betyg
- 5,0 (164)
- Utvecklare
- Union Works Apps
Galleri med utvalda bilder
Upptäck kundinsikter med flerfrågeundersökningar efter köp och på plats för kundnöjdhet
Få värdefulla insikter från flerfrågeundersökningar om kunder + NPS, för att fatta informerade, datadrivna beslut inom marknadsföring och drift. Undrar du var kunderna kommer ifrån? Våra efterköpsundersökningar gör det möjligt för dig att optimera din marknadsföringsbudget genom att identifiera dina mest effektiva marknadsföringskanaler. Våra flexibla publiceringsalternativ gör det möjligt för dig att leverera kundnöjdhetsundersökningar vid varje steg i kundresan. Samla in korrekta data om kunder från första part för att låsa upp din marknadsföringspotential.
- Optimera din marknadsföringsbudget: Upptäck attributionsinsikter som driver tillväxt
- Flera frågetyper: Fast svar, öppen text eller Net Promoter Score (NPS)
- Enkla undersökningar att ställa in: intuitivt användargränssnitt och ett hands-on supportteam hjälper dig
- Obegränsade undersökningar, obegränsade svar, ingen branding och grundarens drift
- Rikta kassanundersökningar till nya, återkommande eller alla kunder på 1 eller flera språk
Innehåller automatöversatt text
- Höjdpunkter
- Använd direkt i Shopify-admin
Lansering
17 augusti 2017
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Fungerar med
Shopify Flow, Shopify kassasystem, Kassa, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowPriser
Complete
$25 /månad
- Efterköpsundersökningar
- Obegränsade svar
- Flera kanaler
- Flera språk
- Kompatibel med Checkout Extensibility
- Byggd för Shopify
- Flow
Prova gratis i 28 dagar
Complete
$25 /månad
- Efterköpsundersökningar
- Obegränsade svar
- Flera kanaler
- Flera språk
- Kompatibel med Checkout Extensibility
- Byggd för Shopify
- Flow
Prova gratis i 28 dagar
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (164)
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
Support
Union Works Apps kan svara på eventuella frågor du har om Grapevine Post Purchase Survey.
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