Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

定价
$25/月。 提供免费试用。
亮点
可直接在 Shopify 后台使用
评分
5.0 (175)
开发人员
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups 更多
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

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亮点
可直接在 Shopify 后台使用

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

表单自定义

条件逻辑, 拖放式编辑器, 嵌入式表单, 多语言

问卷类型

客户满意度, 市场调查, 净推荐值 (NPS), 产品反馈, 售后, 归因

提交管理

数据导出, 分析, 客户细分

客户行为

活动跟踪, 细分, 群组分析

营销和销售

营销归因, ROAS, 漏斗分析

视觉和报告

基准化, 自定义报告, 历史分析

定价

Complete

$25 /月

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (175)

整体评分
5
每个评分等级的数量
  • 94% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
美国
接近3年 人在使用应用
Union Works Apps已回复 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年11月8日

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
美国
4个月 人在使用应用
Union Works Apps已回复 2024年11月11日

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024年11月15日

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
美国
8个月 人在使用应用
Union Works Apps已回复 2024年11月18日

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
美国
2个月 人在使用应用
Union Works Apps已回复 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
加拿大
大约1个月 人在使用应用
Union Works Apps已回复 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

支持

Union Works Apps 可以回答您关于 Grapevine Post Purchase Survey 的任何问题。

开发人员

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

资源

此开发者不提供直接的简体中文支持。

推出日期

2017年8月17日

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