Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

定价
$25/月。 提供免费试用。
亮点
可直接在 Shopify 后台使用
评分
5.0 (176)
开发人员
Union Works Apps

通过购买后、NPS和现场调查解锁客户洞察

通过多问题客户调查和NPS获取有价值的反馈,以做出明智的数据驱动的营销和运营决策。 想知道客户来自哪里?我们的购买后调查使您能够通过确定最佳营销渠道来优化营销支出。 我们灵活的发布选项使您能够在客户旅程的每个阶段提供客户反馈调查;例如购买后、销售点、登陆页面和无头设置

通过多问题客户调查和NPS获取有价值的反馈,以做出明智的数据驱动的营销和运营决策。 想知道客户来自哪里?我们的购买后调查使您能够通过确定最佳营销渠道来优化营销支出。 我们灵活的发布选项使您能够在客户旅程的每个阶段提供客户反馈调查;例如购买后、销售点、登陆页面和无头设置 更多
  • 通过调查发现归因洞察,优化营销支出
  • 多种购买后调查问题类型:固定回答、开放文本或NPS
  • 简单设置:为购买后、现场和销售点调查提供实地支持
  • 无限调查,无限响应,无品牌和创始人运营
  • 针对新客户、回头客或所有客户的结账调查,支持一种或多种语言

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亮点
可直接在 Shopify 后台使用

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Shopify POS, 结账, 客户账户, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

定价

Complete

$25 /月

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

14 天免费试用

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (176)

整体评分
5
每个评分等级的数量
  • 94% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年11月21日

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
英国
大约4年 人在使用应用
Union Works Apps已回复 2024年11月23日

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
美国
接近3年 人在使用应用
Union Works Apps已回复 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年11月8日

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
美国
4个月 人在使用应用
Union Works Apps已回复 2024年11月11日

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024年11月15日

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
美国
8个月 人在使用应用
Union Works Apps已回复 2024年11月18日

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
美国
2个月 人在使用应用
Union Works Apps已回复 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

支持

Union Works Apps 可以回答您关于 Grapevine Post Purchase Survey 的任何问题。

开发人员

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

推出日期

2017年8月17日 · 更改日志

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