Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

定价
$25/月。 提供免费试用。
亮点
可直接在 Shopify 后台使用
评分
5.0 (167)
开发人员
Union Works Apps

通过购买后、NPS和现场调查解锁客户见解

通过多问题客户调查和NPS获取有价值的见解,以做出明智的数据驱动的营销和运营决策。 想知道客户来自哪里?我们的购买后调查使您能够通过确定表现最佳的营销渠道来优化营销支出。 我们的灵活发布选项使您能够在客户旅程的每个阶段提供客户满意度调查。 收集准确的零方客户数据以解锁您的营销潜力。

通过多问题客户调查和NPS获取有价值的见解,以做出明智的数据驱动的营销和运营决策。 想知道客户来自哪里?我们的购买后调查使您能够通过确定表现最佳的营销渠道来优化营销支出。 我们的灵活发布选项使您能够在客户旅程的每个阶段提供客户满意度调查。 收集准确的零方客户数据以解锁您的营销潜力。 更多
  • 优化您的营销支出:发现驱动增长的归因见解
  • 多种问题类型:固定回答、开放文本或净推荐值(NPS)
  • 简单设置调查:直观的用户界面和实用的支持团队为您提供保障
  • 无限调查,无限响应,无品牌和创始人运营
  • 针对新客户、回头客或所有客户的结账调查,支持一种或多种语言

包含自动翻译的文本

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亮点
可直接在 Shopify 后台使用

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

表单自定义

条件逻辑, 拖放式编辑器, 嵌入式表单, 多语言

问卷类型

客户满意度, 市场调查, 净推荐值 (NPS), 产品反馈, 售后, 归因

提交管理

数据导出, 分析, 客户细分

客户行为

活动跟踪, 细分, 群组分析

营销和销售

营销归因, ROAS, 漏斗分析

视觉和报告

基准化, 自定义报告, 历史分析

定价

Complete

$25 /月

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28 天免费试用

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (167)

整体评分
5
每个评分等级的数量
  • 94% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
美国
接近3年 人在使用应用
Union Works Apps已回复 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年7月22日

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
英国
8个月 人在使用应用
Union Works Apps已回复 2024年7月24日

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
加拿大
大约1个月 人在使用应用
Union Works Apps已回复 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2024年5月21日

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
英国
大约2年 人在使用应用
Union Works Apps已回复 2024年5月23日

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

2024年5月27日

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
瑞士
大约1个月 人在使用应用
Union Works Apps已回复 2024年5月28日

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

支持

Union Works Apps 可以回答您关于 Grapevine Post Purchase Survey 的任何问题。

开发人员

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

推出日期

2017年8月17日

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