Grapevine Post Purchase Survey
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关于此应用
推出日期
2017年8月17日
语言
英语
这款应用未翻译成简体中文
适配以下产品：
Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow通过多问题的购后和现场客户满意度调查揭示客户洞察
通过多问题的客户调查获得宝贵的洞察，以做出有根据的、数据驱动的营销和运营决策。 想知道客户从哪里来？我们的购后调查使您能够通过找出最佳表现的营销渠道来优化您的营销支出。 我们灵活的发布选项使您能够在客户旅程的每个阶段提供客户满意度调查。 收集准确的零方客户数据，以解锁您的营销潜力。
- 优化您的营销支出：发现推动增长的归因洞察
- 多种问题类型：固定响应，开放文本或净推广者分数（NPS）
- 简单设置：我们直观的用户界面和全方位的支持团队为您提供服务
- 无限制的调查，无限制的回应，无品牌和创始人运营
- 针对新的，返回的或所有客户的调查，可以使用一种或多种语言
包含自动翻译的文本
定价
完整
$25 /月
- 无限制的回应
- 在线商店，POS，电子邮件和嵌入式渠道
- 多语言调查
- 结账扩展性兼容
- 为Shopify打造
- 流程
28 天免费试用
完整
$25 /月
- 无限制的回应
- 在线商店，POS，电子邮件和嵌入式渠道
- 多语言调查
- 结账扩展性兼容
- 为Shopify打造
- 流程
28 天免费试用
164 条评论
Simple to use. Prompt and efficient customer service.
Thank you for your kind review Mathew! Glad we were able to answer your question quickly.
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !
Salut Clément,
Merci pour la bonne note!
Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
关于此应用
推出日期
2017年8月17日
语言
英语
这款应用未翻译成简体中文
适配以下产品：
Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow专题展示
个性化购买旅程
从购买前到购买后，全方位打造独特的购买体验。
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