Grapevine Post Purchase Survey
- 定价
-
$25/月。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 评分
- 5.0 (164)
- 开发人员
- Union Works Apps
配图图库
通过多问题的售后和现场客户满意度调查发现客户洞察
通过多问题客户调查 + NPS，获得宝贵的洞察力，做出有数据支持的市场营销和运营决策。 想知道客户从哪里来的吗？我们的售后调查可以帮助您通过确定表现最佳的营销渠道来优化营销支出。 我们灵活的发布选项使您能够在客户旅程的每个阶段提供客户满意度调查。 收集准确的零方客户数据，释放您的营销潜力。
- 优化您的营销支出：发现推动增长的归因洞察
- 多种问题类型：固定回答、开放文本或净推荐值（NPS）
- 简单设置调查：直观的用户界面和手把手的支持团队为您提供帮助
- 无限调查，无限回应，无品牌限制，创始人运营
- 针对新客户、回头客或所有客户的结账调查，支持1种或多种语言
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
推出日期
2017年8月17日
语言
英语
这款应用未翻译成简体中文
适配以下产品：
Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowBoost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.
Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
支持
Union Works Apps 可以回答您关于 Grapevine Post Purchase Survey 的任何问题。
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