Grapevine Post Purchase Survey
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
- 定价
-
$25/月。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 评分
- 5.0 (167)
- 开发人员
- Union Works Apps
配图图库
通过购后、NPS 和现场调查解锁客户洞察。包括 28 天免费试用!
通过多问题客户调查 + NPS,获得宝贵的洞察,做出有数据支持的市场营销和运营决策。 想知道客户从哪里来吗?我们的购后调查可以帮助您通过确定表现最佳的营销渠道来优化营销支出。 我们灵活的发布选项使您能够在客户旅程的每个阶段提供客户满意度调查。 收集准确的零方客户数据,释放您的营销潜力。
- 优化您的营销支出:发现推动增长的归因洞察
- 多种问题类型:固定响应、开放文本或净推荐值(NPS)
- 简单设置调查:直观的用户界面和手把手的支持团队为您提供帮助
- 无限制的调查,无限制的响应,无品牌限制,由创始人操作
- 针对新客户、回头客或所有客户的结账调查,支持 1 种或多种语言
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
语言
英语
这款应用未翻译成简体中文
适配以下产品:
Shopify Flow, Shopify POS, 结账, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow表单自定义
问卷类型
提交管理
客户行为
营销和销售
视觉和报告
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.
I have used Grapevine since we launched our store in January and it has been a super helpful app.
We have used it to understand which channels are working and driving purchase.
We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.
This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.
Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.
All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
Simple to use. Prompt and efficient customer service.
Thank you for your kind review Mathew! Glad we were able to answer your question quickly.
支持
Union Works Apps 可以回答您关于 Grapevine Post Purchase Survey 的任何问题。
开发人员
推出日期
2017年8月17日