Grapevine Post Purchase Survey
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- 定价
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$25/月。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 5.0 (167)
- 开发人员
- Union Works Apps
配图图库
购买后、现场、电子邮件和NPS调查，提供无限制的响应以大规模获取客户洞察
Grapevine Surveys 提供极其合理的定价——固定价格即可获得无限制的调查响应。收集购买后调查、客户反馈、NPS、POS调查和一键电子邮件调查，无需担心限制。使用高级定位和报告将调查响应与客户和订单数据结合，改善营销决策，优化客户体验，并发现跨渠道的趋势。与 Shopify Flow、Klaviyo、GA4 和 Google Sheets 集成。适用于所有 Shopify 计划
- 归因调查以查看哪些营销渠道真正吸引客户
- 无限制的购买后、CSAT和NPS调查，旨在深入了解客户
- 通过将大量调查数据转化为洞察来做出数据驱动的决策
- 强大的调查报告，具有过滤、细分和无限制响应功能
- 集成将调查数据推送到您的自动化和分析堆栈
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 客户账户
- Shopify POS
- Shopify Flow
- Shopify 后台
- POS
- Klaviyo
- Google Analytics
- OrderlyEmail
- Checkout Extensions
- Flow
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
Thanks for the great review — we’re really pleased to hear that you found Grapevine Surveys intuitive to set up! 🙌
Whilst we’ve consciously designed the app to balance powerful features with reliability and ease of use, it does mean that we have not implemented certain complex functionality.
Our focus has been on keeping surveys fast, simple for customers to complete, and dependable for merchants to run at scale. That being said, your feedback is very much appreciated as it helps us to evaluate where we evolve the product next, so thank you for taking the time to provide your review!
Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)
Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on.
Thanks for such a nice review!
We were looking for a solution to implement a thank-you survey after checkout, and Grapevine turned out to be exactly what we needed. The tool is simple, straightforward, and provides a great customer experience.
The Klaviyo integration was a key requirement for us and really made our lives easier.
On top of that, the support is outstanding—Sam is incredibly kind, responsive, and always willing to help. The team’s openness to improving the product based on customer feedback makes Grapevine the best solution we could have chosen.
Wow, thank you so much for the kind words! It’s always great to see responses start rolling in so quickly. We especially love working with brands that really push Grapevine to its full potential, using attribution and NPS surveys across different touchpoints and feeding that data into their CRM for better segmentation and smarter decisions.
支持
应用支持由 Union Works Apps 提供。
开发人员
推出日期
2017年8月17日 · 更改日志
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看个人数据:
客户、 店主、 员工
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客户
姓名、 电子邮件地址、 电话号码、 实际地址、 地理位置、 IP 地址、 浏览器和操作系统
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店主
姓名、 电子邮件地址、 电话号码、 实际地址
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员工
姓名、 电子邮件地址、 电话号码
查看和编辑商店数据:
客户、 订单、 员工账户、 在线商店
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编辑客户
客户数据
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编辑订单
所有订单详细信息
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查看员工账户
员工账户
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编辑在线商店
在线商店脚本标签、 应用控制的路径上的在线商店页面内容
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