Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

定價: 每月 $25。提供免費試用。
評分: 5.0 (175)
開發者: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Discover attribution insights from your survey that optimize marketing spend
Multiple post purchase survey question types: Fixed response, open text or NPS
Simple setup: Hands on support for post purchase, onsite & point of sale surveys
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

特色: 可直接在 Shopify 管理介面使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify Flow, Shopify POS, 結帳頁面, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

類別

問卷調查 , 分析

表單自訂內容

條件邏輯, 拖放式編輯器, 嵌入式表單, 多國語言

問卷調查類型

顧客滿意度, 市場研究, Net Promoter Score (NPS), 商品意見回饋, 售後, 歸因

申請提交管理

匯出報告, 分析, 顧客分群

顧客行為

行為追蹤, 分群, 客群分析

行銷和銷售

行銷歸因, 廣告投資報酬率, 漏斗分析

視覺化內容和報告

基準化分析, 自訂報告, 歷程分析

定價

Complete

$25 /月

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

28 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評價 (175)

整體評分

各級評分數量

94% 的評分為 5 顆星
165
5% 的評分為 4 顆星
9
1% 的評分為 3 顆星
1
0% 的評分為 2 顆星
0% 的評分為 1 顆星

所有評價

2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

美國

使用應用程式接近3年

Union Works Apps 已回覆 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年11月8日

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

美國

使用應用程式 4個月

Union Works Apps 已回覆 2024年11月11日

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024年11月15日

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

美國

使用應用程式 8個月

Union Works Apps 已回覆 2024年11月18日

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

美國

使用應用程式 2個月

Union Works Apps 已回覆 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

加拿大

使用應用程式大約1個月

Union Works Apps 已回覆 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!