Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

定價
每月 $25。 提供免費試用。
特色
可直接在 Shopify 管理介面使用
評分
5.0 (167)

Unlock customer insights with post purchase, NPS & on-site surveys. A 28 day free trial included!

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. 更多
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
特色
可直接在 Shopify 管理介面使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify Flow, Shopify POS, 結帳頁面, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

表單自訂內容

條件邏輯, 拖放式編輯器, 嵌入式表單, 多國語言

問卷調查類型

顧客滿意度, 市場研究, Net Promoter Score (NPS), 商品意見回饋, 售後, 歸因

申請提交管理

匯出報告, 分析, 顧客分群

顧客行為

行為追蹤, 分群, 客群分析

行銷和銷售

行銷歸因, 廣告投資報酬率, 漏斗分析

視覺化內容和報告

基準化分析, 自訂報告, 歷程分析

定價

Complete

$25 /月

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

28 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (167)

整體評分
5
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
美國
使用應用程式 接近3年
Union Works Apps 已回覆 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年7月22日

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
英國
使用應用程式 8個月
Union Works Apps 已回覆 2024年7月24日

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
加拿大
使用應用程式 大約1個月
Union Works Apps 已回覆 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2024年5月21日

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
英國
使用應用程式 大約2年
Union Works Apps 已回覆 2024年5月23日

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

2024年5月27日

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
瑞士
使用應用程式 大約1個月
Union Works Apps 已回覆 2024年5月28日

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

支援服務

「Union Works Apps」會回答您對於「Grapevine Post Purchase Survey」的任何問題。

開發者

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

資源

開發者無法直接以繁體中文提供支援。

發布日期

2017年8月17日

其他同類型應用程式

5.0 滿分 5 顆星 共有 325 則評價 提供免費方案
Post-purchase & on-site surveys for attribution, NPS, & more
4.8 滿分 5 顆星 共有 71 則評價 提供免費方案
Surveys for attribution, customer insights, and feedback.
5.0 滿分 5 顆星 共有 187 則評價 提供免費試用
High response rate surveys for attribution, feedback, and NPS

想要新增應用程式嗎?

免費試用 Shopify 3 天