Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (157 reviews)

定價: 每月 $25。提供免費試用。
評分: 5.0 (157)
開發者: Union Works Apps

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Post purchase survey and NPS surveys with unlimited responses for customer insights at scale

Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets.

Attribution surveys to see which marketing channels really drive customers
Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
Advanced targeting and conditions to show surveys to the right customers
Powerful survey reporting with filters, segmentation and unlimited responses
Integrations that push survey data into your automation and analytics stack

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify POS
顧客帳號
Shopify Flow
Shopify 管理介面
POS
Klaviyo
Google Analytics
OrderlyEmail
Checkout Extensions
Flow

類別

問卷調查

表單自訂內容

問卷調查類型

申請提交管理

分析

顧客行為

行銷和銷售

視覺化內容和報告

定價

Complete

$25 /月

Unlimited Responses
Unlimited Surveys
Checkout Extensibility Compatible
Post Purchase & Onsite Surveys
Multi-lingual Post Purchase Surveys
Surveys on multiple channels
Flow integration to push response data
Fixed, Open Text, Multi-Choice, CSAT,NPS

14 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (157)

整體評分

各級評分數量

96% 的評分為 5 顆星
151
4% 的評分為 4 顆星
6
0% 的評分為 3 顆星
0% 的評分為 2 顆星
0% 的評分為 1 顆星

所有評價

2025年12月1日

It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).

AnimalBiome

美國

使用應用程式 5個月

Union Works Apps 已回覆 2025年12月2日

Thanks for the great review — we’re really pleased to hear that you found Grapevine Surveys intuitive to set up! 🙌

Whilst we’ve consciously designed the app to balance powerful features with reliability and ease of use, it does mean that we have not implemented certain complex functionality.

Our focus has been on keeping surveys fast, simple for customers to complete, and dependable for merchants to run at scale. That being said, your feedback is very much appreciated as it helps us to evaluate where we evolve the product next, so thank you for taking the time to provide your review!

2025年12月12日

We were looking for a solution to implement a thank-you survey after checkout, and Grapevine turned out to be exactly what we needed. The tool is simple, straightforward, and provides a great customer experience.

The Klaviyo integration was a key requirement for us and really made our lives easier.

On top of that, the support is outstanding—Sam is incredibly kind, responsive, and always willing to help. The team’s openness to improving the product based on customer feedback makes Grapevine the best solution we could have chosen.

LILLYDOO

德國

使用應用程式大約2個月

Union Works Apps 已回覆 2025年12月15日

Wow, thank you so much for the kind words! It’s always great to see responses start rolling in so quickly. We especially love working with brands that really push Grapevine to its full potential, using attribution and NPS surveys across different touchpoints and feeding that data into their CRM for better segmentation and smarter decisions.

2025年12月5日

Great App and great support! Easy to set up and the support helps with every question. We love the Klaviyo integration which helps us collecting the custom data.

Ofrieda

德國

使用應用程式 14天

Union Works Apps 已回覆 2025年12月8日

Thanks for your super review Jana. It was a pleasure helping you set up survey answers to custom Klaviyo properties. A great use-case for our surveys. Please do let us know if you need us again in future, we're always happy to help.