Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

From $5/month. 7-day free trial.
Rating (5)
Reviews
Developer
Union Works Apps

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 17, 2017

Languages

English

Integrates with

POS, ReCharge Payments

Fits seamlessly into

Point of Sale

Collect zero-party data and monitor marketing attribution by asking a post purchase question

Use Grapevine to quickly and easily build surveys, gather zero-party data and gain insights on your customers. HDHU, Multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals - all this from just $5 per month with unlimited collection

  • Setup a post purchase survey, seamlessly integrating into the Order Status Page
  • Setup reminders to capture as many responses as possible
  • Unlimited data collection no limits on volumes of orders
  • Publish survey on multiple channels including POS
  • No branding, no limits on orders all from $5 per month

Pricing

7-day free trial

BASE

$5/month

  • Customisable questions
  • Collect unlimited responses
  • Survey results charts
  • Downloadable data
  • Reclassify responses
  • No Grapevine Branding!

EXTRA

$15/month

  • Everything on the BASE plan
  • Survey reminders
  • Tag Customers & Orders
  • Capture via Shopify POS
  • Capture via ReCharge Payments

BASE

$5/month

  • Customisable questions
  • Collect unlimited responses
  • Survey results charts
  • Downloadable data
  • Reclassify responses
  • No Grapevine Branding!

EXTRA

$15/month

  • Everything on the BASE plan
  • Survey reminders
  • Tag Customers & Orders
  • Capture via Shopify POS
  • Capture via ReCharge Payments

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

138 reviews
Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Level Stores
Italy
Time spent using app: 5 days
Union Works Apps replied November 20, 2022

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

November 1, 2022

using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended

Bennett Winch
United Kingdom
Time spent using app: About 1 month
Union Works Apps replied November 1, 2022

Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!

October 26, 2022

Works great. Fast customer support time too. Works great. Fast customer support time too.
Works great. Fast customer support time too.
Works great. Fast customer support time too.

Jersey Flock
United States
Time spent using app: About 1 month
Union Works Apps replied October 27, 2022

Thanks for the great review Kevin! Glad you're enjoying using the Grapevine app and we'll be in touch as soon as we've released those new features!

About this app

Launched

August 17, 2017

Languages

English

Integrates with

POS, ReCharge Payments

Fits seamlessly into

Point of Sale

Built by Union Works Apps

About Union Works Apps

3 apps

5 average rating

5 years building apps for the Shopify App Store

Support

Send a message

support@grapevineapp.zendesk.com

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