Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

From $5/month. 7-day free trial.
Rating (5.0)
Reviews

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 17, 2017

Languages

English

Integrates with

POS, ReCharge Payments, Klaviyo, Google Analytics

Fits seamlessly into

Point of Sale

Collect zero-party data and monitor marketing attribution with a post purchase survey

Use Grapevine to quickly and easily build surveys, gather zero-party data and gain insights on your customers. HDYH, multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.

Use Grapevine to quickly and easily build surveys, gather zero-party data and gain insights on your customers. HDYH, multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals. more
  • Setup a post purchase survey, seamlessly integrating into the Order Status Page
  • Integrations with Google Analytics, Klaviyo, ReCharge and Shopify POS
  • Analyse responses against revenue to monitor best performing marketing channels
  • Publish survey on multiple channels including POS
  • No branding, no limits on orders

Pricing

7-day free trial

BASE

$5/month

  • Unlimited Responses
  • No Branding
  • Start a New Survey
  • Multiple Survey types
  • Survey Engagement stats
  • Google Analytics Integration
  • Custom CSS

EXTRA

$15/month

  • Everything on BASE
  • Survey Reminders
  • Activate one Survey Per Channel
  • Tag Customers & Orders
  • Survey Trends
  • Klaviyo Integration
  • and more...

BASE

$5/month

  • Unlimited Responses
  • No Branding
  • Start a New Survey
  • Multiple Survey types
  • Survey Engagement stats
  • Google Analytics Integration
  • Custom CSS

EXTRA

$15/month

  • Everything on BASE
  • Survey Reminders
  • Activate one Survey Per Channel
  • Tag Customers & Orders
  • Survey Trends
  • Klaviyo Integration
  • and more...

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

145 reviews

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 14, 2023

Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.

Notcoy
United States
Time spent using app: 20 days
Union Works Apps replied March 14, 2023

Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.

March 9, 2023

Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.

GrippTek™
Netherlands
Time spent using app: 9 days
Union Works Apps replied March 9, 2023

Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.

February 22, 2023

The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.

Sightglass Coffee
United States
Time spent using app: About 2 months
Union Works Apps replied February 22, 2023

Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.

About this app

Launched

August 17, 2017

Languages

English

Integrates with

POS, ReCharge Payments, Klaviyo, Google Analytics

Fits seamlessly into

Point of Sale

Built by Union Works Apps

About Union Works Apps

5.0 average rating

6 years building apps for the Shopify App Store

Support

Send a message

support@grapevineapp.zendesk.com

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