Gratisfaction Loyalty Giveaway , 리뷰 86개
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평점별
Totally love this app and the support they provide was excellent. It's very easy to use and my customers are enjoying it too.
After having tried several apps, Gratisfaction is the one that works best for my needs. It offers more and better options than other higher priced apps. Customer support is also the best. I'm so glad I found them
Super application! Nombreuses fonctionnalités géniales! Service client réactif et disponible! Merci beaucoup!
Nous utilisons cette app pour notre programme de fidélité pour nos clients. Elle est vraiment super, facile à utiliser et à configurer.
Il y a bcp d'options de récompenses mais aussi d'actions à effectuer.
Les différents templates sont utilisables sans avoir besoin de graphiste.
Concernant le support, il est vraiment extra. Des réponses toujours rapides et des explications complètes.
Bref une super app que nous ne pouvons que recommander à toute personne qui souhaite offrir un très bon système de programme de fidélité.
We have now used this app on two of our sites and both feature functionality and service/support are second to none. Awesome customer experience guys. Keep up the great work and grow, grow grow :)
I love this app. I initially used it because it has the Etsy integration but the customer service has been phenomenal. I get quick responses every time. I love that this app is pretty in-depth and not too complicated for my customers.
April 2023: I'm updating my review because I do think this is a great tool in terms of possible functionality, but the back end interface is *INSANELY* complicated, to the point that I can't figure out how to use most of the features - there are menu options across the top of the screen, plus all on the side, then you get more options int he main screen depending on what you've selected, and yet none of them seem related to each other, and I can never figure out where to go to do what I want to do. I've also never been able to figure out how to make options like popups or social or email campaigns work. I'm honestly just not smart enough for this app.
I've just been keeping it for the sake of the rewards points button on my homepage, but recently a second widget button mysteriously appeared on my storefront and I have no clue how or why. I can tell it's from this program cause it's showing the same points and redemptions when I log in, but i can't figure out how to change the terrible placement or turn it off. I gave up and just turned off the original widget, but WHHHYYYY would this tool put two different buttons both on my store?
I didn't attempt to reach out for help, because I reaaaaaaally don't enjoy interacting with folks for technical support, especially on something that should be easy, and i'd rather just give up and switch to a different tool. :(
At this point, i can't figure out how to use most of it, so I've decided to switch to a simpler and less expensive tool since I don't think i'm getting most of the use or value out of this one. :(
April 2023- Sorry, to see your updated review and comments. Please allow me to clarify- Gratisfaction is more than a loyalty program- We are developing it as your marketing workspace that will help you achieve many of your business goals. Accordingly, we have many more features planned, which will all be included in your plan at no extra cost. Sorry, that you find it to be confusing. I always encourage our customers to be in contact with us and our team can always guide you and also suggest the usage of the features to your advantage. The ROI with this app can be excellent. Also you will not need many other apps- Accordingly price is very affordable as you'll get great results and features.
I request and urge you to please give us another shot - We will work with you to help you get the best out of this app
Regards
Akash
Founder
Thank you for your kind review! Our team is working on releasing many, many exciting enhancements in 2020
Great app! Both in design and functions. The full featured free version allows you to evaluate and test everything. The paid tier increments are well thought out when you decide to upgrade. Good campaign examples are included and show the comprehensive tools available. And if you run into trouble or have questions, the chat support is simply excellent. Highly recommended.
We have been using Gratisfaction for a few months now. It has been working great and our customers love it. It is highly customizable to fit our needs. I was able to chat with their support team today for the first time, and let me say that they were extremely helpful. They were able to answer my questions and inform me of things they are currently working on which will help with my issue. Very exciting and superb customer service!
https://shoppoponline.com/
App works exactly well for what I need. Can track users for rewards and purchases. Customer service is on point and specialized what I needed specifically for my website. Highly recommended app.