Gratisfaction
- Pricing
-
Free plan available
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.5 (94)
- Developer
- Maverick Mav Pty Limited
Featured images gallery
Reach your business growth goals with giveaways, contests, loyalty & referral programs, and more!
A feature rich app to help you grow sales, newsletter subscriptions, viral traffic, shares, referrals, sign ups, followers, gain customers insights, brand engagement, loyalty and increasing the lifetime customer value. Achieve all of the above marketing goals by running loyalty and rewards program, birthdays and anniversaries, giveaways, contests, refer-a-friend, instant win and post purchase campaigns. Pre-built templates available to help you run exciting campaigns within minutes.
- Helps you achieve multiple goals at all stages of your business and occasions.
- Run multiple giveaways, contests, referral, purchase and instant win campaigns.
- Birthdays, anniversaries, pets’ birthdays or reward any event of your choosing
- Reward customers for sharing, following, subscribing, Reviews, and more
- Selling on Etsy? Reward points for Etsy purchases on your Shopify store
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- mailchimp
- etsy
- active campaign
- klaviyo
- loox
Categories
Campaign types
Submission management
Program types
Rewards you can offer
Pricing
FULL FEATURED: 100
Free
- ALL FEATURES INCLUDED
- UNLIMITED ORDERS INCLUDED
- GIVEAWAYS AND CONTESTS: ALL FEATURES
- LOYALTY & REFERRAL PROGRAM: ALL FEATURES
- INSTANT WIN, SWEEPSTAKES: ALL FEATURES
- PURCHASE TO WIN: ALL FEATURES
- BIRTHDAYS & ANNIVERSARIES: ALL FEATURES
- 100 USERS. FOOTER CREDIT REMOVAL: ADDON
FULL FEATURED:200
$19.99 / month
or $167.92/year and save 30%
- ALL FEATURES INCLUDED
- UNLIMITED ORDERS INCLUDED
- GIVEAWAYS AND CONTESTS: ALL FEATURES
- LOYALTY & REFERRAL PROGRAM: ALL FEATURES
- INSTANT WIN, SWEEPSTAKES: ALL FEATURES
- PURCHASE TO WIN: ALL FEATURES
- BIRTHDAYS & ANNIVERSARIES: ALL FEATURES
- 200 USERS. FOOTER CREDIT REMOVAL: ADDON
FULL FEATURED:500
$49.95 / month
or $419.58/year and save 30%
- ALL FEATURES INCLUDED
- UNLIMITED ORDERS INCLUDED
- GIVEAWAYS AND CONTESTS: ALL FEATURES
- LOYALTY & REFERRAL PROGRAM: ALL FEATURES
- INSTANT WIN, SWEEPSTAKES: ALL FEATURES
- PURCHASE TO WIN: ALL FEATURES
- BIRTHDAYS & ANNIVERSARIES: ALL FEATURES
- 500 USERS. FOOTER CREDIT REMOVAL: ADDON
FULL FEATURED:1000
$69.95 / month
or $587.58/year and save 30%
- ALL FEATURES INCLUDED
- UNLIMITED ORDERS INCLUDED
- GIVEAWAYS AND CONTESTS: ALL FEATURES
- LOYALTY & REFERRAL PROGRAM: ALL FEATURES
- INSTANT WIN, SWEEPSTAKES: ALL FEATURES
- PURCHASE TO WIN: ALL FEATURES
- BIRTHDAYS & ANNIVERSARIES: ALL FEATURES
- 1000 USERS. FOOTER CREDIT REMOVAL: ADDON
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (94)
We have been using this app for a few years now. Tonight I recieved some excellent customer service. Initially it was chat but wee stepped into a zoom meeting and agent spent some time with me helping me not only tweak my settings but also showing me some new features.
Thank you very much for you support . i highly recomened this app
Gratisfaction has been a great addition to our store! The app is easy to use and packed with features that help boost engagement and loyalty.
A big thank you to Praveen for his outstanding support—he's been incredibly helpful, quick to respond, and patient with all our questions. Truly appreciate the guidance!
After trying a few different similar apps, I found Gratisfaction. It is the easiest to use AND has more features than the others I was working with. I highly recommend this app, the customer service is also fast and efficient.
I uninstalled the app, closed my account and they still keep charging me
This was one of the only points apps available when we first opened. It was increasingly expensive. $2500 a year in order to be able to accommodate our customers with very little features.
- does not work with POS
- does not process returns
- does not allow customers to change their contact info (have to email app)
- hard to navigate the system and find settings.
- auto sent customer email to remind people to use points without asking us. Just did it randomly one day after 3 years of using it (so many people redeemed points in the weeks to come that was not planned)
- no limit able to be set with "pay with points" customers redeems hundreds of dollars in one transaction.
The one star was earned because the customer service was always good. They always got back to me quickly although VERY pushy with upgrades. Which is what prompted me to start looking for another app. There are better apps available that work great with retail store using POS and online, for half the cost. We have 4,000 existing points customers and growing, for a size comparison and pricing.
Dear customer,
Akash here - founder of apps mav- the developers of Gratisfaction app.
I am disappointed to see your review after having been in personal contact with you. Additionally, the points you have mentioned are incorrect and I am clarifying here both for you and the readers of the review
- Your pricing has remained the same for 4 years and we did write to you confirming the same price for your renewal as well. In fact all the enhancements that we have made have all been included free at no cost for both existing and new customers.
- Returns – both partial and full refunds are reflected correctly in deductions of points. I can assure you this feature works absolutely fine. I have looked at your account and did not find any ticket raised by you informing us of any issues with refund deductions.
- I apologize that you find the system hard to navigate- If you had sent us an email, we would have done a personalized video for you- Both my team and I have in the past done personalized videos for our customers when they have informed us of any difficulties they are facing . We also have a free 1 on 1 training call that you are able to book as per your convenience.
- We bring lots of enhancements to our apps- The email you are referring to was an enhancement and we did inform you about this email and how to configure/ pause it . We have received very positive reviews for this email from thousands of our customers and our internal analysis has shown an uptick in sales for customers who have configured this email.
- We never push for upgrades- Its totally upto you.
- POS- yes we do not have the integration. And, we have never claimed to have one. That said, we are working on brining this for our customers- Again , this will be included at no extra cost.
I would be happy to call and take you through all the features and many more enhancements to come.
I can assure you and the readers, that our single mission is to make you, our customers successful. Gratisfaction is becoming an app that will support our customers’ business through various stages and lifecycle. It is becoming much more than a loyalty app- It is already helping our customers run giveaways, contests and promotions. And, I personally look after our long standing customers when they have any issues – Just like intervened and directly liaised with you
I thank you for being our valued customer
Regards
Akash
Support
App support provided by Maverick Mav Pty Limited.
Resources
Developer
Launched
February 16, 2017
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