Avis (18)
Affiner
-
Par note
*****UPDATE***** I GAVE IT ANOTHER TRY BECAUSE I AM ALL ABOUT GIVING LPEOPLE THE BENEFIT OF THE DOUBT. YEP WHAT A WASTE OF MONEY. OVER $500 IN THE START UP FEE AND MONTHLY FEE. THERE IS ALWAYS SOMETHING THAT DOES NOT WORK. LAST WEEK THE SITE DIDN'T WORK. THIS WEEK IMPORT DOES NOT WORK. THIS APP IS A PIECE OF SH!T!!!! I AM TAKING MY LOSSES AND WILL TELL EVERYONE I KNOW I DO NOT RECOMEND THIS COMPANY! I paid the $149 annual fee, was approved, upgraded to the $40 a month, added items to my store. Most of my items were out of stock and now it's saying that my membership is not yet approved. I am so confused as you already took the annual and membership monthly payment.
We would like to apologize for the issue you are experiencing. It shows on our end that you are fully approved. If you can please send us an email at support@greendropship.com with any error messages you are receiving, we would be more than happy to assist you and have your issue taken care of.
Ten days ONLY to send a tracking number and ship a product - terrifying. Don't waste your time and money... What kind of customer will wait ten days just to have an update about his order? Then more 5 five days to receive a supplement? This is insane!!!!
We paid the $149 annual fee and $40 a month.
**May 20 Update:
--------------------------
At least 3 major bugs make this application completely unusable. Even Shopify doesn't recommend it anymore. Since my last review and complaint, I never received information about their shipping rates.
Also, I have a test order that has the status "processing" for almost 4 weeks. I am out. --------------------------- It is practically impossible to search for products by category and there are no filters in the search products section.
Some categories show only a small fraction of the products that suppose to be there.
Most of the products are out of stock.
During product import, many product images and even descriptions were missing.
Incomplete and confusing instructions.
We have been told that with $40 a month, the shipping rates would be calculated automatically. This is not the case and no instructions were provided about the shipping cost by zone and weight.
Customer support was providing incomplete, misleading, and sometimes false information. So far no solutions were provided.
Thank you for taking the time to leave us feedback. We're sorry to hear that you could not find the products you were looking for. Filters show up after you select a product category.
We have also added a box under the search bar to only show products that are in stock.
Regarding the missing product images and descriptions, we would be happy to test this if you provide us the specific SKU.
At the moment shipping rates are calculated at checkout. Stay tuned for our future updates which will include rate tables. In the meantime, you can go to members.greendropship.com and test an order by adding a product to your cart and proceeding to checkout to view the shipping cost.
Sorry about the experience you had with our support team. They will be sending you an email shortly with all the instructions you need. :)
Can't even add products to my store. It took forever on multiple times I tried and there is no real support for businesses. I signed up a few days ago but at this point, I will cut my loses as others suggest it is a scam and there is no one to get in touch with.
Huge inventory, great pricing and no minimum order quantity. Legit Supplier. Ben from Support team is super helpful. He helped me signing up my account, approval process and also setting up the entire shopify inventory feed. Great service & support
worst company they charge $150 fee and still want charge monthly fee also lots product out of stock.
I was charged $149 to look at your app for 5 minutes and decide I didn't want it. I selected your "free" plan, just to give me time to look at it and see what products you offer. Please refund my money ASAP, I'd rather not have to contact my credit card company. Thank you my email is sales@hastemart.com
This crazy to see so many negative reviews, I was seriously considering using this service, but the price is very expensive to have so many complaints. I hope the reviews get better, the shipping is quicker, etc. You have to realize you are competing with Amazon Wholefoods that has the same day delivery.