Avaliações (19)

Classificação geral
1,4
Número por nível de avaliação
  • 11% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 16% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 68% das avaliações são de 1 estrelas
11 de agosto de 2024

Very disappointed in this app , there is no avaiable chat support and products are always sold out. Not worth the money really just paid for no reason.

Necessity Infusion
Estados Unidos
20 dias usando o app
8 de abril de 2022

I'm about to cancel with them. They take very long to deliver anything and if there is an issue on their end, they say "we have sent the information to our developer". I do not think a developer is needed to help with fulfilling an order. A simple issue has taken about 3 hours of my time. I am currently on hold with their customer support and I've been waiting for over 45 minutes. They also have trouble returning your calls or emailing you with a solution as promised. Happened multiple times this week alone. Long lead times are a very big issue and it takes much longer and is frustrating when they cannot even tell you when a customer may receive their order. Business is based on trust, and Green Drop Ships trust is eroding very quickly. I thought they were going to be an asset for my business, only a liability at the moment.

Origanic Goods
Estados Unidos
Mais de 2 anos usando o app
20 de maio de 2021

I am sorry to say this because I really wanted this to work, but this app has major issues in usability, customer service, functionality, and overall for the amount of money spent on it. They need to work on their product before selling it to customers. It is, at best, in the development stage without any form of usability or QA testing for customers. Over 2 months ago I purchased their plan for $149 and it still does not work with Shopify. I have had numerous email exchanges with instructions that sent me to screens with errors on their website to set it up, and overall frustrations, and it still does not work. The app interface in Shopify keeps telling me I have to upgrade and purchase their plan and I have spent a few times checking my credit card to make sure it is not double billing. Not ready to use and they really need to either make it function or refund money to customers who cannot use their product. Two months is unacceptable to not resolve issues or to send information that is inaccurate for a product that does not function simply to install an app for dropshipping.

grdnsavesworld
Estados Unidos
Mais de 1 ano usando o app
9 de maio de 2022

Absolutely waste of time and money! Orders do not get fulfilled, super expensive, and no help from support. Stay away!

Family Pantry Shop
Estados Unidos
Mais de 1 ano usando o app
3 de abril de 2022

I used it and it has been a waste of money for me. As a startup when I finally received an order on my website, which is new and exciting for me, they failed to fulfill it. Such a big disappointment. And the rates are too high for the app and the service they deliver.

Profit Free Food
Alemanha
10 meses usando o app
15 de fevereiro de 2023

Greendropship.com is by far the WORST dropship supplier you can ever found, I selected them to my store, their pre-sale team seems to be very professional which makes you believe you will be dealing with a serios company but that was just a façade, I’ve tried for three entire months their services, and this is what I’ve got:
1/ They don’t respect the merchant, their support team doesn’t really want to solve the problem, all they do is regurgitate template-based responses with no clear resolution.
2/ I’ve asked many times to speak with their management team, they don’t have one or the one they do it’s not professional enough to show off, all the requests were ignored and all you will get will be those template-based responses again.
3/ Their warehouse team operated disconnected form their own system, they constantly miss your order and/or they often deliver orders which had been cancelled 1-2 days before.
4/ They don’t process your refund on-time, we’ve got very close to 35% of our orders cancelled by the channel because they fail to deliver on time (another evidence they are not taking our business serious) and they still haven’t processed all the refunds, every time you send an email you will get that template-based response with no clear resolution.
5/ I have my online business for more than 2 years, over the past three months after I contracted greendropshipping.com my store was suspended over 3 channels due to the high number of auto cancelation either because they fail to deliver 7-8 days after the purchased or they deliver a very bad product/ pack damaged and products with past due date.
My sincere and honest recommendation for you is to stay AWAY from this company as much as possible, they will get your money and make your store fail on every aspect of the service, they are not serious in doing business, the support staff is terrible, the management team is scared, no one will really put any effort to o their own job, please don’t let this documented lack of competency ruin your store!

AzyGreen
Estados Unidos
4 meses usando o app
Data de edição: 29 de abril de 2021

We tried to upgrade so the import list would work and nothing is happening. I called support 3x and not response. **Update - they helped with my plan but now the app is down with a 503 error. They told me it was fixed but its still not working. What is the issue? I paid the yearly fee and now I have signed up for 40/month. At this point it is not worth the money.

Roasted Sun
Estados Unidos
3 meses usando o app
GreenDropship deixou uma resposta 22 de abril de 2021

Hi there! Our team had a phone conversation with you after you shared the feedback. We're sorry we didn't get your phone call earlier. We have emailed you the instructions to upgrade your plan!
Please follow these steps:
In the app, go to -> Plans -> Upgrade.
Next, you will be redirected to Shopify.
Click " Approve subscription" and your upgrade will be made.
Hope that helps!

Data de edição: 3 de setembro de 2021

*****UPDATE***** I GAVE IT ANOTHER TRY BECAUSE I AM ALL ABOUT GIVING LPEOPLE THE BENEFIT OF THE DOUBT. YEP WHAT A WASTE OF MONEY. OVER $500 IN THE START UP FEE AND MONTHLY FEE. THERE IS ALWAYS SOMETHING THAT DOES NOT WORK. LAST WEEK THE SITE DIDN'T WORK. THIS WEEK IMPORT DOES NOT WORK. THIS APP IS A PIECE OF SH!T!!!! I AM TAKING MY LOSSES AND WILL TELL EVERYONE I KNOW I DO NOT RECOMEND THIS COMPANY! I paid the $149 annual fee, was approved, upgraded to the $40 a month, added items to my store. Most of my items were out of stock and now it's saying that my membership is not yet approved. I am so confused as you already took the annual and membership monthly payment.

Tilly Hawaiians Chantilly
Estados Unidos
2 meses usando o app
GreenDropship deixou uma resposta 13 de abril de 2021

We would like to apologize for the issue you are experiencing. It shows on our end that you are fully approved. If you can please send us an email at support@greendropship.com with any error messages you are receiving, we would be more than happy to assist you and have your issue taken care of.

Data de edição: 28 de agosto de 2021

I was having problem login on to my app I reach out to customers service for they to resolve the situation, at first I was annoyed because I was losing business after paying all that membership money then Josh one of the tech support help me with work around until the issue could be fix. wonderful customer service Josh .

BF WORLD & ACCESSORIES LLC
Estados Unidos
Mais de 2 anos usando o app
15 de agosto de 2022

Ten days ONLY to send a tracking number and ship a product - terrifying. Don't waste your time and money... What kind of customer will wait ten days just to have an update about his order? Then more 5 five days to receive a supplement? This is insane!!!!

healmonic
Estados Unidos
Aproximadamente 2 meses usando o app