GP Lite Order Scanner , 17 条评论

整体评分
4.3
每个评分等级的数量
  • 82% 的评分是 5 星
    14
  • 6% 的评分是 4 星
    1
  • 6% 的评分是 3 星
    1
  • 0% 的评分是 2 星
  • 6% 的评分是 1 星
    1
编辑时间：2023年2月17日

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Jingle Truck Toys
美国
14天 人在使用应用
Groove Industries已回复 2023年2月12日

Your ticket was indeed mishandled and I understand your frustration due to the lack of response. I am confident we can resolve your issue quickly and get things back on track if you decide to give us another chance. I've reached out on our previous ticket. Looking forward to earning your business.

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