GP Lite Order Scanner

Name: GP Lite Order Scanner
Brand: Groove Industries
Rating: 4.1 (16 reviews)

評價 (16)

整體評分

4.1

各級評分數量

81% 的評分為 5 顆星
13
6% 的評分為 4 顆星
1
6% 的評分為 3 顆星
1
0% 的評分為 2 顆星
6% 的評分為 1 顆星
1

編輯時間：2023年2月17日

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Jingle Truck Toys

美國

使用應用程式 14天

Groove Industries 已回覆 2023年2月12日

Your ticket was indeed mishandled and I understand your frustration due to the lack of response. I am confident we can resolve your issue quickly and get things back on track if you decide to give us another chance. I've reached out on our previous ticket. Looking forward to earning your business.